Multiple clients can't add to cart
Recently we have encountered this problem with some new clients: 'Unauthorized access to cart'
![](https://desk.zoho.com/portal/api/uploads/edbsncb967b50e589d432f7afbbb6cf4d8121/content?portalId=edbsn3b70dd1c6df566ee5b86f9a10b39ac781e714edb9c3a38a191adf0c5b716166e)
- They have portal access
- Are logged in on their personal account
- Account is not shared, but accessed by a single person
One thing that comes to mind is that each had access with a demo account, prior to us creating a personal account for them. Could it be that the demo account is still active in another tab / window causing this problem?
One of the clients has responded and says they have logged out of the demo acccount, yet the problem persists.