Multiple Trash, Sent folders

Multiple Trash, Sent folders

I've just imported one users e-mails and I've noticed that they have multiple folders of the same or similar name in their inbox. For example, Deleted Items & Trash, Sent and Sent-Items etc. They also appear to have two Drafts folders.

They also have e-mails in each of these folders but they aren't duplicates. I gather that they accessed their previous mailbox from 2 or 3 different IMAP clients, laptop, iPhone and iPad and I suspect it is these that have created the additional folders.

What I want to do is to remove all the duplicates and ensure they use the same folders on all their devices but I can't work out how to specify which folders Zoho should use and then how to configure each device to use those same folders. For example if I delete the Sent-Items folder, how do I set Zoho to use the Sent folder and how do I set each device to use that folder for sent e-mails?

      • Sticky Posts

      • Free Webinar Alert! From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail

        Hello everyone! We're happy to invite you all to our upcoming webinar: From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail. Break free from email overload! Join our webinar to learn how Zoho Mail helps take control of your inbox management.
      • Free Webinar Alert! Maximizing your Zoho Mail experience with insider tips and tricks

        Warmest greetings to our Zoho Mail family! We're happy to invite you to our upcoming session on Maximizing your Zoho Mail experience with insider tips and tricks. Join us to discover expert strategies that will help you streamline your workflow and boost
      • Free Webinar Alert! Zoho Workplace for enterprises - The Why and the How

        📣 Hello Zoho Mail Community, Hope you're all doing good and staying safe 😊 📣 We're glad to announce to the community about a free webinar on the "Whys" to switch to Zoho Workplace and the "Hows" to make it seamless. 📣 Hear it from our product experts
      • Free Webinar Alert! Managing Zoho Desk tickets right from Zoho Workplace

        Dear Zoho Mail Community, Hope you're all doing good and staying safe! We're glad to announce the Free Webinar on Managing your Zoho Desk tickets right from Zoho Workplace and its applications. Join the webinar to learn about the tight integration of
      • Tip #13: How to share 'Drafts' in Zoho Mail

        Struggling with drafting your emails? Drafting certain emails can be tricky. Whether it is a communication to a client or announcing a new discount to your customers or sending feedback to your employees, choice of words and tone of emails can be confusing.  We always get help from someone or get someone's feedback before we send out such emails. But copying the content from your editor, putting it in a chat and getting feedback and again correcting your draft gets clumsy. The troubles multiply when