New User Cannot Confirm Account

New User Cannot Confirm Account

Hello,
I added a new user to our Zoho One account and the user received the Invitation email, however when he clicks on the "CONFIRM NOW" link in the email, all he gets is an error stating "site cannot be reached".

Anyone who can provide some direction on how to correct this problem, we would GREATLY appreciate it.


      • Sticky Posts

      • Connect with Zoho users from your industry, virtually!

        A couple of years ago, we started setting up industry-wise channels for users with similar businesses to chat and discuss Zoho contextually. We started with Real Estate and E-commerce sectors, creating a chatroom and hosting regular meetups on niche areas

      • Feature update: Advanced security settings

        We've previously written about how using security policies could be beneficial for admins. To enable you to better protect your organization, we've come up with a few additional settings for security policies in Zoho One that can be used to regulate your users' web sessions. What are web sessions? A web session refers to the period of time you stay signed in to your Zoho One account. You create a new web session every time you sign in to Zoho One (or any of its included apps), and this session exists