No Incoming Call Notice - SalesIQ Mobile App

No Incoming Call Notice - SalesIQ Mobile App

Hi there!

When a visitor selects Call instead of chat, I do not receive notifications of incoming calls on the SalesIQ mobile app. I receive a notice of a Missed Chat after the visitor hangs up.   I think the Calls are still in Beta? It is a pretty cool feature and I would love to be able to use it as our staff works from their mobile devices instead of at a desktop. 

Thank you in advance for any ideas or help!