Passing the CRM

Passing the CRM

Hi,

I am hoping someone can help.

I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module.

This work absolutely fine when i send the email from zoho CRM using the attach zoho form plugin in the email client

But this is where the funny stuff starts to happen, when I try and send using a deluge script that sends the same url as the link as seen below that is in the email it does seem to pass the the crm_enitity value to the form, hence the form attached or update never gets passed back to CRM

I know the script is working just fine, it passes the URL perfect with the right ID, its just zoho forms doesnt seem to look it up in the crm field

https://forms.zohopublic.com/<company>/form/PublicityConsentForm/formperma/OtPPgtrg6jOMrvHBXeF72k9yh8J4yuyuyuyuyuyuyuyuy?crm_entity_id=323232323232323

(url above has been changed for privacy)

can anyone tell me what I am doing wrong 

      • Sticky Posts

      • Introducing Card Forms!

        Hello form builders, Zoho Forms is now introducing an elegant, free-flowing fluid design of Card forms that will give your forms a visually appealing look, while avoiding any visual clutter for users who are attempting to answer multiple questions at
      • Important update in Zoho Forms: Enhancements for improved email deliverability

        Hello, form builders! We would like to inform you about some changes we're making in Zoho Forms to ensure the deliverability of your outbound emails. Changes to Gmail policies Gmail has updated its DMARC policy which quarantines emails sent with gmail.com
      • Form language translation in Zoho Forms

        Hello everyone, Any business needs to satisfy its customers to gain favorable results, and it's not always easy. Various factors, like culture, education, and economics, can influence how they react to your products and services. When you're looking to
      • Enhancing user experience with Audio/Video Upload in Zoho Forms

        Hello form builders! Today, interactive forms are an integral part of websites and applications. While text-based inputs serve a variety of purposes, audio and video uploads can open up a world of possibilities for businesses. Imagine you are a talent
      • Introducing Auto-Trash Submissions!

        Hello form builders! Are you tired of sifting through and deleting form submission data? Try out the latest addition to Zoho Forms: Auto-Trash Submissions. This new feature is designed to help you control and manage data collected through your forms.