Payment Method

Payment Method

I'm writing to request a change in my payment method for my Zoho Mail subscription. I'd like to switch from using a credit card to PayPal. How do I do this? I see no option to make this change anywhere.

I've tried contacting support about this a few times already, but haven't received a response.

My main concern is how to ensure a smooth transition without impacting my existing email accounts.

  • Can I use my existing PayPal balance to pay for the subscription?
  • Is there a way to change the payment method directly without canceling the current subscription?

The information I found online suggested canceling and resubscribing, but this seems unnecessary and potentially risky.

  • Is there a way to cancel (if absolutely necessary), while ensuring my current email accounts (20 active ones) remain functional?

I appreciate your prompt attention to this matter.


--------------------------------------------------------------

Estou entrando em contato para solicitar a alteração da forma de pagamento da minha assinatura do Zoho Mail. Gostaria de mudar do cartão de crédito para o PayPal. Como eu faço isso? Não encontro essa opção em lugar nenhum.

Já tentei entrar em contato com o suporte algumas vezes sobre isso, mas não obtive resposta.

Minha principal preocupação é garantir uma transição tranquila, sem afetar minhas contas de e-mail existentes.

  • Posso usar meu saldo do PayPal existente para pagar a assinatura?
  • Existe uma maneira de alterar a forma de pagamento diretamente, sem cancelar a assinatura atual?

As informações que encontrei online sugerem cancelar e re-assinar, mas isso parece desnecessário e potencialmente arriscado.

  • Existe alguma maneira de cancelar (caso seja absolutamente necessário), garantindo que minhas contas de e-mail atuais (20 ativas) permaneçam funcionais?

Agradeço a atenção imediata a este assunto.



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