Planned maintenance of our EU data center: September 27, 2020, 3:30 a.m to 6:30 a.m CEST

Planned maintenance of our EU data center: September 27, 2020, 3:30 a.m to 6:30 a.m CEST

Dear customers,

As part of our regular maintenance at our European Union Data Center, we'll be switching our apps from 'primary' to 'secondary' data center on Sunday, September 27, 2020, between 3:30 a.m and 6:30 a.m CEST. While we carry this switching out, all Zoho services will continue to remain operational.

We do not expect any major interruptions and you should be able to use all Zoho services during this maintenance period. We'll make an update on this post once the maintenance is complete. In case you experience any issues, feel free to tweet @zohocares or email us at support@zohocorp.com.

If you have allow-listed our Zoho IP addresses, please include the following IP addresses to the list, too: 
  • 87.252.213.0/24
  • 89.36.170.0/24
  • 185.172.199.0/24
There will be no maintenance in our IN/US data centers and all services will operate normally.

Thank you. 

Dhinesh Khanna
Global Head- Customer Success

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