Problems with API-tokens - make no sense

Problems with API-tokens - make no sense

I have problems connecting to your API.


First: when I try to call your "generateAuthToken", it says my mail is not a valid client ID. I bypassed that by generating a token in the browser mode, and I can see it in my account now, so it should work.


But when I call your API with the authtoken, it keeps saying Invalid Ticket ID. I have tried different plugins, writing the code myself etc., and changing the API key and so on. But it seems like something is wrong in your API or with my account? I am on a trial if that makes any difference.


Can you help?