CONTACT MANAGEMENT: ability to log calls and emails, ability to schedule next step, ability to associate with calendar CONTACT DATABASE: ability to enter in company name, show a map of the surrounding area, multiple contacts, emails and phone numbers, website, address, attachments and link emails to their company acct. Need to be able to sort the list by city AND city with media type, want to link an interviews that I get for my bands to their account Want ability to run some reports. MOST IMPORTANT - ABILITY TO EASILY FIND THE BEST MEDIA FIT ACCORDING TO CITY AND LOG CALLS/EMAILS AND ASCERTAIN NEXT ACTION STEP.