Relay authentication - How to know the credential ?

Relay authentication - How to know the credential ?

Hello,

I am trying to setup email relay on zoho crm, howeveron the last section "Auhtentication" if i enable it, my provider is "other" (i have my own server and host), then it is asking for username and password. The fact is that i don't know what to input on these fields, and i use 4 email addresse within the organization.

Can someone help me ? 

I did research but couldn't find any answer.

Best regards,

Loïc


Moderation Update (25 April 2024):
The challenge in the original post is addressed. Therefore, we are locking the post. Please feel free to start a fresh post with any questions with Zoho CRM.


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