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zoho account
we are unable to log tickets to IT due to our zoho account we unable to open
WhatsApp
Hola quiero saber cómo puedo integrar WhatsApp y Zoho desk
Auto CC is Off but still sends email
Hi, I often forward an email from my work address into the ticket system using my custom support@xxxxx.zohodesk.com email. Even though I have the Auto CC email replies to my support box Off (image attached), It still includes that when I reply. And if
How to change the pdf title of invoice
Hi! When we generate an invoice in pdf format, the title of the document still appear in English, for example Invoice-XXX How we can customize the title of the invoice generated?
Paypal Payaments Pro not available in our live account.
We have a test environment set up and one of hte payment gateways is paypal payments pro. This option is not avaiable in our live account and the regular paypal gateway says auto-charge not available. Why does paypal payments pro not appear in our live
Displaying Inactive Customers & Vendors
Can we please have this choice in general settings, it's a pain showing hundreds of inactive records. A simple search clears the "Active records" filter ! A simple message showing "Inactive records match your search criteria but have been omitted, would
Ticket rápido e simples
Boa tarde pessoal! Tudo bem? Me chame de gustavo! Estou em busca de um sistema simples, prático e rápido!,sendo o seguinte caso: Como possuimos um serviço de endereço fiscal, onde os clientes criam endereço fiscal conosco, ao longo do tempo nós recebemos
"sudo" for Zoho Creator
There should be a way to allow for the developer/owner account to switch user to any one. I need to be able to test the roles of all my users of my app and because logging off and back on is way too ridiculous, I've had to code in my own pseudo-sudo app. It really slows down the app. There should be a built-in way for me to just be able to assume the identity of any user at any point in time during the use of the app.
Adding Attachment to Desk Ticket via Deluge
Hello, My team has a process where some people are entering information into a workbook in Zoho Sheet, and we need to get a copy of workbook into a ticket in Desk. We currently have a 'Submit' button on the Sheet that triggers a webhook to Flow, and from
Enhancing self-service capabilities with AI-based Zia Answer Bot
Hello All, Zia Answer Bot is available with better accuracy to enhance the self-service capabilities of the platform and to empower the users to resolve queries independently. By leveraging knowledge base (KB) resources, the Answer Bot provides accurate
Custom module in Portals won't edit
I have a custom module but Portals access users can't edit it. They can create and delete though. In the Portals settings I have Create, Edit and Delete set turned on. Anyone know what this could be?
Multiple email accounts in MacOS mail app
Hey, I am facing a problem while using Zoho mail app on macos. The clear description of the problem: I am managing multiple Zoho accounts and each of them have some custom email addresses. address1@domain1.com is my main account, address2@domain2.com
Convert Leads to Deals in Portals?
Is there a way to convert leads to deals, like the main program does? It doesn't seem to do it in portals. It seems a bit pointless having it.
Need Marketing specialist for Zoho client
HI, I am looking for someone to help a client with their social media marketing. I have set up Zoho for them, but they want to start various social media campaigns and are looking for a referral. This is for a marketing person who is familiar with Zoho
Error: Invalid login: 535 Authentication Failed 0|server | at file:///var/www/html/AHFits/Controllers/mailer.js:70:35 0|server | at process.processTicksAndRejections (node:internal/process/task_queues
I tried every thing anable 2 factor auth, generate app specific password, add MX,SPK,DKIM everything i can do but still I am unable to user email through nodemailer. I work on development but when it Runs on production(VPS) I got 535 Authentication Failed
Not Receiving Incoming Mails
Today I had successfully verified and configured the Zoho Business Mail setup for my domain "weturn.ae" But the Business mail ID i had created not receiving the incoming mails but I can send them. So Please help me with the issue
Private Tickets
Sometimes we want to be able to create a ticket for a customer that they cannot see either in email or in their help center. Sometimes we see an issue on their account or something odd, or our analytics show something proactively needs to be addressed
Determine which Notebook a Card is in?
How can I find out which Notebook a Card is in? I.e. I search on "septic" and find that there is a Card named "Septic Status" but I need to know which Notebook it is in because I want to move it to a particular one.
spark sync problem with iphone
Hello, I am using the spark application on iphone 15 pro max and 16 pro max. After several days of installing the account on spark i dont get notifications on new emails, i have to open the app in order to receive the new emails. After sending email to
Problems with receiving mail
Здравствуйте! На сайте exmo.com пришлите мне письма, но на мою почту .... @ zohh.com они не приходят. Что может быть неправильным?
info, hr, support, ... etc.
Hello, I want to have a dedicated inbox email as info@mydomain.com, hr@mydomain.com, support@mydomain.com ... etc. , and be able to use these email inboxes inside Zoho applications like using the info with my CRM Email configuration, the email used for
How to add curly quotation marks and apostrophes in Zoho Mail
Is there a way to set up Zoho Mail so that, when I compose email messages, my quotation marks and apostrophes are curly rather than straight? I read a couple of 12-year-old conversations about this topic but specific to Zoho Writer and there was no
Zoho task approaching due date notification on Cliq.
Hello, Currently is possible to set reminders on each task to send an email to the task owner on x days before the due date. I'd like to propose a configuration that you can set in a way that sends cliq messages to the task owner when the due date of an task is approaching (like 3, 5, 7 days before, it's supposed to be configurable). Would be nice to have this kind of notification. I've integrated my Projects with Cliq Extension and it does not have this function (as far as I know) Does somebody
Addition of RE: to Every Reply Email
Hi, In Zoho mail every time I reply to an email it puts a RE: in the subject line. So after a few replies on same email the subject line looks like RE: RE: RE: RE:RE: RE: RE: Order Details Can I stop Zoho mail from doing this bug? Thanks, Grant
Operation not permitted
I'm trying to set up email for this site - pawsathome.uk - and when I go to: Admin Console>Domains>Add> I keep getting error - 'Operation not permitted' - See attachment. WHY??
In this zoho email option ₹700 /user /year what is the storage space provided?
In this zoho email option ₹700 /user /year what is the storage space provided?
Making another calendar your default calendar
I am trying to make another calendar my default calendar when I add events to it. It keep going to a single calendar, I need it to go to my google calendar by default, as this is linked to other services / websites. I cannot find an option to make it
Zoho Mail Setup for New Domain ModZbig.com
Respected Zoho Support Community, I have this account as my personal account, I bought a new domain https://modzbig.com/ and I need to know can I setup free Email Setup with this account for my new domain. My new website is about to provide latest mod
Consigo excluir um e-mail que enviei errado?
Olá, enviei um email para um cliente e escrevi coisas erradas, como posso excluir este email enviado da caixa do cliente? existe essa possibilidade de cancelar e-mails que foram enviados? Obrigada
Unable to send message;Reason:553
Can Receive email, but Not sending. Please check & let me know the possible solution. zb14340497 Thanks
Power-up your app with spreadsheet editing using Zoho Office Integrator!
Hello users, Did you know that you can create and edit spreadsheets right in your web app? With Zoho Office Integrator's embeddable spreadsheet editors, you can easily add the capability to create and edit spreadsheets collaboratively in your app. With
Time Based Workflow Rules for Projects and Tasks
Project managers spend a significant amount of time manually monitoring task deadlines, notifications, and follow ups. Zoho projects' Workflow Rules help automate these repetitive processes and save valuable time. Workflow rules are a set of actions that
Field value permission to set for automation to work as expected?
I would like confirmation on the CRM software behaviour with the following configuration. A while ago I had discovered the solution by trial-and-error and now I don't remember what the conclusion was. I have a picklist field in the layout that I only
SEO for your Zoho Sites Website
Join our live webinar to learn how to use Zoho Sites' SEO tools to boost your website's ranking. Our product specialist will demonstrate everything you need to know about optimizing your web pages to make them search engine friendly. Register here for free: https://www.zoho.com/sites/webinars/
Default view in Email on Company Module
Is there a way to default the view on the COMPANY module to be "Emails Associated with the Related Contact" it is extremely frustrating to have to swap it every time. This is fairly new - it used to have it defaulted differently
Bill Discount account and inventory valuation
Item x rate 100 discount 30% bill net =70 but when checking the inventory value i found it 100 not 70 because the 30 ( discount) went to the expense deduction account so it will reflect in the profit, however the goods not sold yet The discount account
Kaizen #111 : Set default values based on Page Layouts using Client Script
Hello everyone! Welcome back to another interesting Kaizen post. In this post, let us discuss how to set default values for fields based on different layouts using Client Script. In this Kaizen post, What are Page Layouts? Client Script is specific for
YET ANOTHER BUG: Client Script Flyouts no longer acting like Flyouts
As per https://help.zoho.com/portal/en/community/topic/kaizen-157-flyouts-in-client-script one of the key benefits of a Flyout over a Popup is the ability to move it around the page. This no longer works. The "width" and "height" configuration settings
Translation in Zoho CRM now supports various regional languages
Release status (Last modified on January 2, 2025): This feature is currently available for all users in enterprise and above editions, across all data centers. Hello everyone, Imagine a multinational company with teams spread across various regions, each
Drop down of Zoho users aka Employees
Is there any field I can add to have an up-to-date list of current Zoho users ? Use case is for an employee to select their manager - however I don't want to have to manually populate a dropdown field every time someone joins or leaves our company. Why
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