We are currently considering switching our financial accounting to Zoho Books. We still have a problem with the purchase invoices for services and goods from other EU countries. 

We have set up the supplier with “EU - VAT registered”. In the invoice, we have entered the VAT rate “Standard (19%)” in the invoice line.

After we have saved the document, the following tax postings result from the overview:

Deductible input tax 19% #1406 and sales tax 19% #3806, but the designations and account numbers are incorrect! The tax entries should read as follows: Deductible input tax from EU acquisition 19% #1404 and sales tax from EU acquisition 19% #3804.

We had also once selected the sales tax rate “Standard rate (EU purchase) 19%)” in the invoice line. However, the document cannot be saved here and an error message appears: “Tax (standard rate (EU purchase)) is not supported for this transaction.”

How can we store the correct tax accounts for purchases from other EU countries? Are there any other companies here with the same problem? How is it handled here?