My organization updated to the latest version of SalesIQ desktop app. I have two issues:
1) My status is hidden. In the previous version, my busy/available status was at the top of the screen and I could change it in one click. Now I have to click my icon in the upper right corner, scroll down, and click busy/available.
2) The status of my department members is also hidden. To see the status of department members, I have to a) click the cog icon in the upper right corner, b) click operators, and c) scroll through the look at each person individually. That is inefficient. I need to see the status of department members at a glance.
I haven't found alternate ways to do either of these things with the new-ish SalesIQ. Are there other ways to do/view the things I've mentioned? Or can the program be changed to accommodate these requests?