Sales IQ stopped working

Sales IQ stopped working

Hi,

I am running 2 websites with two chat portals.

For about the last three weeks things have stopped worked correctly.
  • Email reports only give numbers for one or the other website
  • Brand colouring of the chat widget is crossing over into the other website
  • The monitor "Visitors Online" (the main page of Sales IQ) is just a spinning wheel in the corner of the page (attached image)
  • There is no way to switch the "Visitors Online" view from one site to the other

Thank you in advance,
Paul