SalesIQ - Chatbot fails to assign user id to tickets in Zoho Desk
I've run into this issue where chat bot when associating a ticket for zoho desk can create the ticket just fine and pull the information until I add an assignee ID. then it always fails.
Is there something i'm missing? i've attached setting that does not work. I wasn't sure which ID assignee ID was so i've tried with the agents ID in Desk and their Zoho user ID
Thanks,
Sam
Topic Participants
SamR
Sasidar Thandapani
Hammad Shahzad
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