Hi Zoho Team,

I would like to verify if this code is possible or what could have gone wrong.

What I'm trying to achieve here is to create a report that the user only inputs a ticket number then if record from desk was found, records will then be populated to the given fields.

Here's the attachments - code from WorkFlow.

list DisplayDeskTickets()

{

tickets = invokeurl

[

url :"https://desk.zoho.com/api/v1/tickets/search?ticketNumber=32069"

type :GET

headers:{"orgID":680708905}

connection:"deskconnect"

];

info tickets;

outputList = list();

for each  Ticket in tickets.get("data")

{

if(true)

{

outputList.add(Ticket.get("subject"));

outputList.add(Ticket.get("email"));

outputList.add(Ticket.get("contact"));

}

}

return outputList;

}

the code here is for testing  -fetching a record for a specific ticket ID Number