Shopify sales orders creating a new account in Zoho

Shopify sales orders creating a new account in Zoho

Hi all, I am having a slight issue with the shopify integration. Whenever a customer purchases from the store, shopify automatically creates a sales order in inventory. The issue is that it creates a new account for the customer's name instead of attaching them to the correct business account they represent? 


Has anyone figured out a way around this? Is there any way to prevent shopify from creating a sales order directly in books without unsyncing our stock? 

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      • Wilks

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