Hi Everyone - I'm a new user and looking particularly for a replacement mail service. I'm just a home user not a professional but I do look after half a dozen domains. Zoho looks lovely and I'd like to switch but just want to get answers to a few 'easy' questions.  My needs are few (at the moment) really - I'd be happy just to get mail working for all my friends and family.

I've tried the ticketing system at:

(to be fair I have recieved automated confirmation this way) 

I've tried emailing:

I've even tried