I have been working with Zoho Projects for quite some time know and I have previously been working a lot with trac and Microsoft Project. The one major thing which would make Zoho Projects the ultimate experience is to implement a workflow for tasks.

I would like to have the ability to define custom types of tasks (such as "Document", "Design", "Manufacture" etc).

For each type of task I want to define a work flow so that the task can jump between different states. When a task jumps from one state to another, I want to change the owner, send out alerts/information emails to certain roles within my project and possibly other things.

The types of tasks and the workflow for each task can be global but roles need to be project specific. This is already implemented in trac, which can be used as a reference.

Example

Task type: Document.

Workflow:

--A "Reporter" creates a "Document" task and assigns and "Author" and maybe a "Reviewer". Task status is now "New" and owner is "Author".

--The "Author" accepts the tasks. Status is: "Accepted"

--The "Author" starts working on the task. Status is: "Working"

--The "Author" sends the document for "Review". Status is "Review". Owner is "Reviewer".

--The "Reviewer" send the document back to the "Author" for updates. Status us "Working".

--The "Author" finalizes the document and sends if for "Signature". Owner is "Project Manager"

--The "Project Manager" signs the document and sends the task back to the "Reporter".

--The "Reporter" is happy with the outcome and closes the task.

I know this is an extensive feature to add but it would really make Zoho Projects _the_ killer project tool!

Best Regards

Johan