Tip #5 - Offer different availability schedules for different services

Tip #5 - Offer different availability schedules for different services

Even though your availability may be 9-6, you might require dedicated time frames for different services. If you run a business with these needs, then this feature is for you.



For example, let's say you run a beauty salon and you provide regular services on weekdays and bridal services on weekends. This requires you to split your availability for both services, and you may want to do so without alternating bookings for those services. This can be particularly important if the service occurs in different environments, or if one service has to take priority over the other during certain times of the day or week.

 

Let's say Ashton, a heathcare professional, offers in-person consultations and video consultations. She wants to split up her day to provide in-person consultations in the morning and video consultations in the afternoon. Zoho Bookings can make this achievable.

 

Ashton simply creates two services: in-person consultations and video consultations. She sets the service availability for in-person consultations from 9 am to 1 pm, and then for video consultations from 2 pm to 6 pm. This way, she receives appointments with the correct consultation type.

 

To set this up:
  1. Add a staff member in Zoho Bookings.
  2. Create two services under the Services tab.
  3. Navigate to Services > Service Availability. Click the edit icon next to Available Times.
  4. Choose Custom Time in the drop-down menu. Set the time (say 9 am to 1 pm) according to your requirement. Click Save.
  5. Similarly, set the service availability for another service according to your requirement (say 2 pm to 6 pm).

 

Now you will be available for both the services at different times. This ensures that the services are not interchanged.





Ashton's booking slots appear as shown below.
For in-person consultations, slots are available from 9 am to 1 pm.
​


For video consultations, slots are available from 2 pm to 6 pm.



In addition to differentiating between morning and afternoon appointment types, you can also set different days availability for services (say Monday, Tuesday and Wednesday for in-person consultations, and Thursday and Friday for video consultations service).

 

​Try out these customizations to meet your business needs and make scheduling more efficient.

 

Stay tuned for more tips and tricks!



      • Sticky Posts

      • Tip #13: Identify where your bookings come from with Source Tracking

        Source tracking is the practice of identifying where your bookings originated. This is important, because online bookings come from a wide variety of sources like social media platforms, your website, email and ad campaigns, partner websites, organic

      • Tip #17: How to mandate partial payment for your appointments

        When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits

      • Tip #18: Organize a group workshop in a few steps

        It's the season for workshops—they're everywhere, catering to diverse interests and needs. Whether for more professional goals like leadership development or creative endeavors like painting, there's an abundance of workshops offered every day. A scheduler

      • Tip #16: Custom labels for staff, service, and resources

        Every industry uses its own jargon. Take healthcare, for example; when you visit a doctor, it's not just an appointment, it's a consultation. The people who provide consultations are the providers. Similarly, in the tranquil world of a spa, a massage

      • Tip #15: Customize service prices for each staff member

        It's common practice for a service to be priced differently based on the staff member providing it. For example, an experienced hair stylist may charge more for a haircut compared to the other stylists. This pricing strategy allows businesses to charge

        • Recent Topics

        • Sending merged mail templates for signatures fail since today

          We have ZOHO one, we use merge templates in CRM to edit in ZOHO Writer, and from there send it for signature through zoho sign. This all worked up until today, suddenly we read in the log that the merge is succesfull but the sending for signature failed.

        • Feature Request - Make Lead List Larger and Adjustable

          Hi LandingPage team, I recently started using LandingPage and I am happy to share my feedback to help improve the app. I've noticed on the Leads page, there is no option to make the columns wider. It would be great if the comlumns expanded to fit the

        • Zoho Projects - Pin Recent Projects

          Hi Projects Team, It would be great if I could "pin" projects on the Recent Projects list in Zoho Projects. We have some internal projects which we regularly have to add time and some regular client projects. It would be great if I could pin those projects

        • ZDK Error

          I get this error when trying to trigger a CRM Function from Client Script: Uncaught (in promise) ZDKError: {"code":"NOT_ACTIVE","details":{"api_name":"activate_client_from_prospect"},"message":"api is inactive for the given custom function","status":"error"}

        • "Disbursing product components in phases, monitoring them, and displaying only the final product."

          i have a product composed of multiple components, and these components will be delivered to the customer in batches. However, the final invoice should only show the finished product. How can I issue (or release) the components and track their delive

        • Followed Subtasks doesn't show up in the Subtasks Section

          I have a task assigned to me now in the same task, there's a subtask and I am added as the follower on that task Even though I am a follower I still don't see that in the subtasks section The view permission for the profile is Related It's supposed to

        • Tip #39- Strengthen account security with Multi-factor Authentication (MFA) – ‘Insider Insights’

          Securing your organization's data begins with verifying that only the correct individuals have access to it. One of the simplest yet most effective ways to accomplish this is to enable Multi-factor Authentication (MFA) within Zoho Assist. MFA introduces

        • Automate timeout chat tracking with Workflows in SalesIQ

          With our feature-packed Nova release, Workflows has become one of the most powerful tools in Zoho SalesIQ. They let you automate follow-up actions when key events occur, such as when a chat ends, a visitor leaves a bad/good rating, or a lead is updated.

        • Mass edit / Mass update products

          Hi, Is there any way to mass update or bulk edit product fields in Zoho Inventory?

        • Automatic Verification of IMAP Integration Status

          Our sales staff have their O365 email integrated with CRM, over time this integration requires re-authentication via the UI. I can manually check the integration status by accessing Settings -> Channels -> Email -> Email Sharing -> "Configuration Type"

        • Tip of the Week #68– Share and access files faster with Zoho WorkDrive extension.

          Have you ever wasted time searching for the right file to attach to your emails—or worried whether the right people could access it? Without proper sharing settings, files might end up inaccessible to teammates or, worse, visible to people who shouldn’t

        • CV-Library: The Newest Source Booster in Zoho Recruit!

          We’ve expanded your sourcing toolkit — CV-Library, one of the UK’s largest and most trusted online job boards, is now available as a Source Booster in Zoho Recruit. This gives recruiters instant access to millions of UK-based candidate profiles, all without

        • Zoho AI Translate Task as Rest API

          I cant find any docs on how to use Zoho AI Translate Task from a rest api call https://www.zoho.com/deluge/help/ai-tasks/translate.html I am working on a custom Widget and I dont think I can execute zoho deluge ai translate task from a custom widget.

        • Is there the possibility to book less than 250 customer portal users?

          If you use the Creator, which is included in Zoho ONe, you can create a customer portal and give access to a maximum of 3 external people / customers, right? On the Creator website I saw that you can add 250 users for 100€/month. However, we don't need

        • Display Parts custom fields in the Work Order

          Hello, I see that is it possible to add custom fields in the Parts module. Would it be possible to also add those custom fields in the Work Order Module under Parts? This would be very useful for customer who want to showcase more information about parts.

        • Unable to edit Saved Estimates

          We are facing issue with editing the price or discount for a saved estimate for nearly 1 week.

        • Translation Blueprint & Picklists with Custom Values

          Hello everyone, I downloaded the translation file and I'm not finding the blueprint transitions. Does this means that the transitions cannot be translated? Also, the picklist values to be translated in the document are not the same that are actually used the in module. For exemple, for my lead module, the picklist values for Lead Status are : Not-contacted, contacted, junk and lost lead. In the translation document (English to French), this is what I see: PicklistValues.Leads.Lead_Status.Contact

        • How to create a custom sales signal?

          I want to create a custom sales signal for a custom module. is it possible to create one? If anyone know please let me know

        • Multi-line address lines

          How can I enter and migrate the following 123 state street Suite 2 Into a contact address. For Salesforce imports, a CR between the information works. The ZOHO migration tool just ignores it. Plus, I can't seem to even enter it on the standard entry screen.

        • Only show products in offers based on lead source

          We work with several lead sources, each with their own products and different pricing. For example, one product might have two or three different prices. Sometimes, when creating a quote, the wrong product is accidentally selected. Is there a way to only

        • Narrative 7 - The importance of data sharing

          Behind the scenes of a successful ticketing system - BTS Series Narrative 7 - The importance of data sharing Definition Data sharing requires a commitment to preserving the integrity and dependability of shared data throughout its entire lifecycle. This

        • TrueSync regularly filling up my local disk

          Seems that WorkDrive's TrueSync randomly starts filling up my local hard drive space. None of the folders have been set as "Make Offline" but still it seems to randomly start making file offline. The settings of the app is so minimal and is of no real

        • How can you re-push non failed submission through the integrations again?

          Hi, I can see there is an option the 'Re-push' failed integration submissions from Zoho Forms. Is there a way to do this for all submissions? We've just re-built an integration so things go into different fields and we would like to re-push everything

        • Check out in Meetings

          Why there is no check out in Meetings of Zoho CRM, very difficult to track

        • Issue with Zoho Projet

          Zoho Project on all the cellphones of my customer is crashing. He has mixed brands (Samsung and Pixel). Everything is fine on website and mobile website. Could not reproduce the issue in workshop using Samsung/Pixel/iPhone Uninstallation of Zoho Project

        • SecurePass email English language issue -- please hire someone to correct the English language issues sprinkled throughout your interface

          I wrote previously about some incorrect English in your SecurePass offering. After about six months it was corrected. I have never revoked permission before today and just discovered another language mistake that was not corrected. When you revoke a SecurePass

        • Published Components

          @zoho team, Checking if we can add a password for the public links as we have non-licensed users

        • Zoho Creator customer portal users

          Hi, I'm in a Zoho One subscription with our company. I'm running a project now that involves creating a Zoho Creater application and using the Zoho Creator Customer Portal.  At most we need 25 customer portal users. In our Zoho One plan we only get 3

        • Please Enable Snippets for Agents Adding Comments

          Snippets and templates are currently enabled for agents when they use the reply functionality. There is currently no way to add a template or snippets when an agent comments. This is really weird. Our agents don't use the reply functionality, only the

        • Tip of the Week - Extracting Data from JSON Columns

          Let's say you are importing a CSV or Excel file into Zoho Analytics. What if the file contains a few columns in JSON format? This is where Zoho DataPrep, embedded right within Zoho Analytics, comes in handy. This week's tip explains how to extract data

        • Deluge UI Updates

          Are there any updates planned for the Deluge UI in Zoho Desk? It feels quite dated and lack-lustre after you've spent some time in the CRM Deluge UI.

        • Zia Agents - Follow Ups

          It would be nice to have Zia Agents do follow ups. A lot of times agents are trying to schedule things with users and they say "can we set your printer up tomorrow?" and the user never says anything. A way to have a personalized reminder to the user automatically

        • Hide Agents name in Ticket Responses in "My Area"

          We were able to hide the agents name in the emails, however, the customer is able to see which agent has responded to a ticket in the thread of emails by going into their Help Center thread. Is there any way we can hide that information?

        • Option to Automatically Update Extensions

          Hello Zoho Desk Team, We recently received an email notifying us about an extension update that must be done manually. We’d like to request a feature that allows extensions to be updated automatically without requiring manual intervention. This would

        • Copy / Duplicate Workflow

          I have workflows setup that are very similar to each other. We have a monitoring system watching servers, and all notifications - no matter what client it is about - will come from a  noreply@ address which is not very helpful in having it auto assigned to the right account. I have setup a workflow that will change the contact name of the ticket (currently it would say noreply@) to the correct customer which is based on the subject line, as that mentions which server the alert it is about. I need

        • Embed Report with Auto Height

          Hello Developers, When we embed report within Page, we are getting one awesome feature to adjust the report height. "Auto" and "Custom' height. This "Auto" option works well when we have no records. But I want to embed report based on some conditions

        • Zoho Payroll: Product Updates - August 2025

          This month’s updates to Zoho Payroll bring enhanced efficiency and smarter features, simplifying payroll management for users in India, UAE, KSA, and US. Read on to explore how these updates can streamline your workflow. Filter Pay Runs by Type (India,

        • Numerical Rating for Interviewer Assessments

          Introducing Numerical Rating, a powerful new addition to interviewer assessments that brings precision and flexibility to candidate evaluations. ✅ What is Numerical Rating? Numerical Rating lets interviewers assign a score for each question in the assessment,

        • Choosing a portal option and the "Unified customer portal"?

          I am trialling Zoho to replace various existing systems, one of which is a customer portal. Our portal allows clients to add and edit bookings, complete forms, manage their subscriptions and edit some CRM info. I am trying to understand how I might best

        • User Tips: Adding Multiple Products (Package) to a Quote v2.0 (with Client Script)

          This solution is an improvement on the original idea which used deluge. My solution was posted in the comments are: https://help.zoho.com/portal/en/community/topic/adding-multiple-products-package-to-a-quote The updated version uses client script instead

        • Next Page