TransMail Overview

TransMail Overview

Note: TransMail is now ZeptoMail. Click here to know more.

Hey there!

It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMail for anyone who is curious and interested in trying our platform.

Ensure great deliverability with TransMail

Most transactional email sending services also send marketing emails. While it might sound like a great idea to send both these types of emails from a single service, it is not ideal. The marketing emails you send out have the possibility of being marked as spam. When these emails are identified as spam, deliverability of transactional emails sent from the same service will also be affected. You do not want important transactional emails like password reset emails, OTP emails to be marked as spam. Which is why a dedicated transactional email service like TransMail can help boost your deliverability. 

Let me also walk you through some of TransMail's features:

Setup options
Depending on what your application or website needs, you can choose how you wish to integrate your business with TransMail. Use SMTP to get started in a few simple steps or use Email APIs for a deeper integration.

Separate emails streams
Having all your different types of emails in a single stream can be confusing. With TransMail's Mail Agents, you can separate your email streams based on type, application, purpose etc for a clutter-free experience.

Track your emails
After sending your transactional emails, you can keep track of them by monitoring recipient activities like opens, clicks, bounces etc. You can also configure webhooks to receive real-time notifications on these events.

Comprehensive email log
TransMail allows you to get detailed insight into every email you send. A detailed log of status, bounce details, message content and more will allow you to troubleshoot any email whenever needed.

Control access to your account
Based on what actions you want your teammates to perform in TransMail, you can give them different levels of access. Simply assign roles—Postmaster, Engineer, Viewer—to decide the access level of each user.

Beyond these features, much like other Zoho products, TransMail has a security-first approach. With industry-standard privacy protocols and email standards like SPF, DKIM and CNAME, we ensure your emails are in safe hands. 

Whether you’re a solopreneur working out of your house or the leader of an enterprise, TransMail’s pay-as-you-go pricing gets you started without putting a dent in your wallet. If you’re a Zoho Mail, Workplace, or Zoho One customer, you also get a 30% off on all credit purchases. 

Get started for free today and keep your feedback coming!

Take a look at our recent blogs: https://www.zoho.com/blog/transmail

For detailed instructions to use TransMail: https://www.zoho.com/transmail/help/

You can follow the TransMail Twitter handle for regular updates and write to support@transmail.com if you're facing any issues. 


      • Sticky Posts

      • TransMail Overview

        Note: TransMail is now ZeptoMail. Click here to know more. Hey there! It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMail
      • TransMail has a new name—ZeptoMail!

        Tried navigating to TransMail's community forum but see a different name now? That's because TransMail has a new name. TransMail is now ZeptoMail! As we’ve grown from an internal service used mainly by other Zoho products to an up-and-coming competitor
      • Welcome to TransMail community

        Note: TransMail is now ZeptoMail. Click here to know more. Hi everyone, Welcome to TransMail's community forum. Though TransMail has been in use inside Zoho for nearly half a decade, we only recently launched it as a service to all of you. We'd firstly

        • Recent Topics

        • Ask the experts - A live Q & A discussion on Zoho Recruit

          We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
        • Bug - OTP (email) and No Duplicates

          Scenario: Form with an email field, Validation: "No Duplicates" (because I want to ensure 1 entry per email). Embedded form into website (JS option). Enabled email based OTP. 1st test (via my website) - entered my email address - sent OTP - entered pin,
        • Personal Facebook page posting instead of Business Page

          I have a Facebook page that is associated with my Personal Profile and I am the Admin of that Page. I would like to schedule and Post to my Personal Page not the Business Page. Each time I try to connect to the "Page" it takes me to the Business Page. Is there a way of connecting to my personal page?
        • Fixed asset management

          I want to know if there is any individual module for fixed assets management
        • Recording depreciation of fixed assets as a percentage of residual value

          In India, fixed assets are depreciated as a percentage of their residual value at the beginning of each fiscal year. I went through the documentation for creating recurring journal entries, but could only find ways to depreciate by a fixed rupee amount
        • Function #28: Automatically calculate Customer Loyalty points

          Hello everyone, and welcome back to our series! Today, we're excited to share a workflow designed to streamline the management of loyalty points. Many businesses offer incentives or rewards in the form of loyalty points to their customers as a way to
        • Function #6: Calculate Commissions for paid invoices

          Zoho Books helps you automate the process of calculating and recording commissions paid to sales persons using custom functions. We've written a script that computes the commission amount based on the percentage of commission you enter and creates an
        • How to Add Product SKU in Invoice?

          How to Add Product SKU in Invoice?
        • Tracking movement between departments

          I've been developing a reporting system in Zoho and one of the groups I want to develop a report on primarily moves tickets from department to another. Is there a way to set up the reporting on Zoho (or Zoho Reports) that can tell me the number of tickets
        • Zoho CRM Calendar View

          Hello Zoho team, We need desperately a calendar view next to list, kandan and other views. I think it should be easy to implement as you already have the logic from Projects and also from Kanban View in CRM. In calendar view when we set it up - we choose
        • Call transcrition working for ringcentral?

          I don't see anything about what telephony providers can be used. The Zoho support person A said that RingCentral isn't supported. Zoho support person B said that it works, just make sure the call recording link works. Excellent instructions here: Call
        • What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?

          What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?
        • WhatsApp and Zoho Creator Integration

          How we have integrate WhatsApp App with Zoho Creator without using external application ?
        • Improve Creator Calendar Report

          Please can you improve the Creator Calendar Report General There is no way to highlight certain days, for example weekends or public holidays. There is no way to hide certain days, for example weekends. There is no way to modify the day header, it just
        • Important updates to Zoho CRM's email deliverability

          Last modified on: Jul 24, 2024 These enhancements are released for all users across all data centers. Modified on: Oct 30, 2023 Organisations that are in the Enterprise and above editions of Zoho CRM, and have not authenticated their email-sending domains
        • Custom modules not showing in developer console

          I'm trying to create a custom summing function for a custom module I made in my CRM. When I go to create the function, my module isnt showing up. Do I need to share the custom moldule with my developer console or something of the like?
        • Chart with Filtered Data vs Unfiltered Data

          I am looking to create a chart view that displays the full data set vs a subset of the data filtered by user filter. However I do not seem to find any method by which to exclude a plot from the applied filter or any other method by which to display the
        • Meetups Gratuitos Junio 2024 - Profundiza en las funcionalidades de tu Zoho CRM

          Este junio, aprende a sacar el máximo provecho de tu Zoho CRM en la segunda edición de los Zoho Meetups 2024. Los días 18 a 21 de junio, Zoho organiza los Meetups gratuitos para usuarios de Zoho CRM en Valencia, Barcelona, Madrid y Sevilla, donde expertos
        • How to get the Dashboard page to be the first page when you open the app

          So when it opens on a tablet or phone it opens on the welcome page, thanks.
        • Integration between Zoho CRM and Zoho WorkDrive

          I'd like to search Zoho for an invoice I've added as an attachment (pdf) to an account. The name of the invoice is 1388-advertiserx-July.pdf - but I can't find it using the search function for any of these terms: 1388 1388-advertiserx 1388-advertiserx-July.pdf
        • Tip #17: How to mandate partial payment for your appointments

          When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits
        • Why option for 'include form submission in the body of the email' check box is missing

          Hi In all our forms we have configured an <Email Notification> (<Rules> <Form Rules>) In some forms, there is an option to <include form submission in the body of the email> in the <Additional Options> section, however, this option is not available in
        • Mozilla Vault extension will not Unlock even once.

          I have been using the Vault extension in Chrome based browsers for years, yet after installing the Mozilla Extension in Firefox, it will not unlock. Initially it did redirect me to log into my account, and then enter the master password. However, it did
        • Unable to Download CRM Contact Data: WorkDrive Integration Issues

          ## Problem Description We need to let users download contact information from CRM as CSV files to their local computers. Since we couldn't implement a direct download option, we're trying to use WorkDrive as a workaround - but we're encountering issues
        • Sort mail by name and subject

          I don't see sort function on columns FROM and Subject. I see only sort functio by date. Could add it ?
        • Zoho Creator monthly roundup - September 2024

          Hello all, We're back with an exciting set of new features and enhancements that will elevate your Creator experience even further. In case you missed it, we’ve recently revamped our Product Roadmap page, now with a refreshed design and showcasing all
        • Kiosk Studio Session #1: View paid customers in the same industry

          Update | 15 Oct 2024: Session #2 is now available here! Hello everyone! We're excited to launch our new series of posts on Kiosk Studio today. Called Kiosk Studio Sessions , these posts will be packed with actionable ideas to help you get the most out
        • Issues hosting Zoho Desk Web Form on SharePoint and/or Power BI

          Zoho Desk onboarding support has no experience with embedding their web form in either SharePoint or Power BI. Microsoft states that SharePoint and Power BI only support iframe HTML. And unfortunately, the web form embed code that Zoho generates is not
        • "Send with Zoho Sign" broken

          Our company uses hyphens in our file name conventions. Our users have been sending the files from other modules with the "Send with Zoho Sign" shortcut in the upper right buttons. Since around June 10, 2024, this stopped working. Our users can send the
        • Not able to change colors help center

          Hi. How can I change the orange color in the help center? You can change everything besides this font color And how can I remove the part on the bottom?
        • Transform Numeric Values using st, nd, rd, th or Convert Numerals to Ordinal Form - Deluge

          Please Use this sample Code This_Day_Date = zoho.currentdate.toString("dd"); value1 = "th"; if(This_Day_Date.right(1) ="1" && This_Day_Date != "11") { This_Day_Date = This_Day_Date+" "+"st"; } else if ( This_Day_Date.right(1) = "2" && This_Day_Date !=
        • Kaizen #166 - Handling Query Variables in Zoho CRM

          Hello, Code Enthusiasts! Welcome to another week of Kaizen! This week, we'll dive into handling variables in Zoho CRM Queries and see how they can be deployed in Kiosk to dynamically retrieve data. This technique is especially useful for integrating data
        • Automate User Invitations on Zoho Desk with API

          Automate User Invitations on Zoho Desk with API Hello Team, We are excited to announce that you can now automatically invite users to the Zoho Desk portal using the API! ### How It Works For example, when a contact is created in Zoho Desk and you enable
        • Is there a way to add clients who don't have organisation in Zoho Books/Payroll/Expense ?

          The Zoho Practice software is only allowing a total of 15 such clients who are not organisations in Zoho Books/Payroll/Expense. i.e. 5 organisation in each of the software by creating a new organization for them and adding the accountant as the admin
        • Email with attachments saving attachments into Zoho CRM from Zoho Mail

          Hi, I get a lot of emails from prospective clients asking if we would bid their project. Those projects usually have many documents associated with them that I link to.  I would like to have those documents be saved as an attachment in my Potential or Contact or Account. I don't see a way to do that that isn't multi-step. As of now I do the following: 1.) Open email 2.) If email sender isn't in my Zoho CRM database I enter them creating a Potential 3.) I download the attachment and save it to a different
        • Fixed assets recording

          Hello there, I recorded a bill for a vendor contain (Computer) so the PC is a fixed assets, do I need to do a manual journal to include this PC under the fixed assets category (furniture & equipment)? If yes, please take me through the manual journal
        • Multi-Select lookup field has reached its maximum??

          Hi there, I want to create a multi-select lookup field in a module but I can't select the model I want the relationship to be with from the list. From the help page on this I see that you can only create a max of 2 relationships per module? Is that true?
        • Zoho Sheet-Pulling in Data

          I have a module where we track POs, Bills etc (its easier for us this way). In this PO Module, we have a task related to a Job/Deal and various fields for costs. A Supplier on a Job might have several POs in this module for the job. I want to generate
        • Can't get ZFS file ID of a field via specific module record

          I have a `fileupload` field on a custom module that I need to replace the file for but I don't know how to get the ZFS ID from the module record. # Getting the current fileupload GET https://www.zohoapis.eu/crm/v7/<MODULE>/<ID> # Response { data: [{ //
        • Contemplating moving my site from WordPress to Zoho Sites

          Hi Everyone, We currently find ourselves in a situation where we ant to review and update our current sites content. We are small business owners, not developers. We currently use a wide range of Zoho products. We sometimes think about the possibility of either moving or just starting from scratch on Zoho Sites. I would like to know if anyone has done this and of course the things that need to be considered. We have spent quite a bit of time getting our current site positioned organically and I guess
        • Next Page