Trigger Zoho Cliq Channel Workflows for API Messages

Trigger Zoho Cliq Channel Workflows for API Messages

Dear Zoho Cliq Team,

I hope this message finds you well.

We have noticed that reminders or messages posted to Zoho Cliq channels via the API do not trigger channel-based workflows.


This limitation means that any bot configured with a participation handler to execute specific functions does not get activated when messages are sent programmatically. Currently, only messages posted manually in the channel will trigger the configured Cliq functions.

We would like to request a feature enhancement that ensures reminders or messages sent via the API are capable of triggering Zoho Cliq channel workflows and associated bot functions.


This functionality would greatly improve the automation capabilities of Zoho Cliq and align with the workflow flexibility expected by users who integrate their systems with Cliq.


Thank you for considering this request. Please let us know if further clarification is required.


Best regards,
Ram



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