Triggering launch of chat window from button placed on webpage
Hi. I've been using salesIQ for some time through the traditional installation method which has a floating widget which sits at the bottom right of our screen. At times, having the chat window in the lower right is a nuisance to customers if they accidentally click on it.
Today someone suggested that we place a button in a strategic location on our web pages. For example, in a contact us section -- making livechat an option, and launching the chat window by clicking on the button might be a preferred approach to using the tool for many users. I cannot figure out how to make this happen.
Any suggestions would be greatly appreciated. I need to
1. Design a custom button / widget
2. Place that button / widget exactly where we want to
3. When someone clicks on it, have it launch the chat window in its own window for the user.
Thank you!
Topic Participants
David Schwam
Abhishek - Zoho Partner
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