Understanding the layers of Zoho One.

Understanding the layers of Zoho One.

Hello there,

For the formation of the company (and the interest to let it all be done into Zoho One) I am currently in the process of understanding all aspects of Zoho One (what a mega job is, the loads of features...holy moly..)

Either way, I get confused about the layers of Zoho One after reading this:
https://help.zoho.com/portal/kb/articles/managing-departments-in-help-desk

If I understand it correctly from top to bottom:
- Departments
- Divisions
- Teams

So multiple teams can form 1 division
Multiple divisions can form 1 department
You can have multiple departments...

Am I correct or am I missing something?


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