If Zoho truly wants to make Zoho a business operating system, it is critical that they adopt a single task structure across all of their apps. While I appreciate you can have a unified view of apps, that is very different from being able to create a task that can live in different apps. Zoho has implemented this between Zoho Projects and Sprints and it works fantastic, but let's say that a project requires action from a salesperson, well they should be able to see that in the CRM, or action from HR, that should live in people, etc. And of course I should be able to see all of my tasks in a single list and be able to prioritise them.