Upgrading To TLS v1.2 - Everything You Need to Know

Upgrading To TLS v1.2 - Everything You Need to Know

Dear Customers,  

Please be informed that we will be retiring support for browsers, APIs, and Plugins using older protocols by January 07, 2019. After this date, you will be required to use browsers, APIs and Plugins that support TLS v1.2 (Transport Layer Security). If not, you will be prompted to update your browsers to their latest version.

How can you adapt to this change?


Web User:
As an end user, if you are accessing Zoho Recruit on your PC, it must belong to one of the following specifications to support TLS 1.2

  • Google Chrome, version 49 and above.

  • Mozilla Firefox, version 44 and above.

  • Safari, version 9 and above.

  • Internet Explorer, version 11 and above.

  • Opera, version 45 and above.


Mobile User:
If you wish to access Zoho Recruit on your mobile, it must belong to the following specifications:

  • Google Android, version 4.1 and above.

  • iOS, version 10.0 and above.


API User:
If you are using any of the following programming languages, you need to update them to effectively communicate with our API: 

  • Java 6u45

  • Java 7u25

  • OpenSSL 0.9.8y

  • .NET 4.5 and below

  • .NET 4.5 (settings should be changed to enable TLS 1.2)


Outlook Plug-in:
Kindly update your Outlook plugin to the latest version from the respective links given below. Keep in mind that the Outlook Plug-in is for Windows users only.


US

EU


What is TLS?

Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet.


Why is this update necessary?

According to PCI standards, TLS v1.2 is the most advanced protocol yet as it eliminates the vulnerabilities faced by the previous versions, i.e, TLS v1.0 and v1.1. All users who use secure servers and browsers to access the data and API from Zoho are expected to make this update. If you are using a Webhook to link Zoho to an external site, your browsers are required to support HTTPS and TLS v1.2. 

Refer to this link for further details regarding the requirements. 


Note:
  • Click here to know if your browser’s compatible with TLS v1.2.

  • If the response {"status": 200,"message": "Connection Success","version": "TLSv1.2"}  is displayed, it means that you are connecting to our APIs using TLS 1.2.

  • If the response says "Connection failed", the changes mentioned in the above post must be implemented to continue integrating with our APIs.

Questions? Feedback? Let us know in the comments.




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