--> *** URGENT INFORMATION FOR ALL ZOHO CAMPAIGN USERS *** <---

--> *** URGENT INFORMATION FOR ALL ZOHO CAMPAIGN USERS *** <---

I have been working with my company internally, which is a global entity... we are a franchise network of over 1,000 offices worldwide and we recommend Zoho CRM to all of our owners and clients. When it comes to Zoho Campaigns, they have been very resistant to take ownership of their need to make critical improvements to their product and have continued to imply that they are not the problem and would like to know the source of inquiry. After some investigation, my company IT Department has replied and this information, which is quite revealing about Zoho's email product...



The   Barracuda Network, which relies on customer reports and complaints from all their equipment worldwide has marked domain zcsend.net [Zoho Email Sending Domain] and is flagged as a known spammer. Well, not them exactly, but their network of worldwide clients who used their service to send email in such volume that the complaints led Barracuda to add it to their global "block" list.

By contrast, Barracuda trusts emails sent by Constant Contact, Vertical Response or MailChimp enough that they're automatically "whitelisted" worldwide. The difference is in what the two vendors accept as input. CC auto-checks and gives you an estimated spam score before it allows you to send anything. I don't know much about Zoho but I suspect they don't do this, instead allowing the content to be entirely in the hands of their clients.




Well Zoho - there you have it. Sounds like you've got some improvements to make on your product. There have been many concerned users struggling to use your Zoho Campaigns product to the best of their ability, and after reading the forums, most responses from Zoho Support imply that there are either no problems or the problem lies with the user/customer. This however, is not the case - Please, for the last time... improve this product or risk losing customers. 

It's nothing personal Zoho, but for us business owners using your product... it doesn't make sense for us to rely on the success of our business if your product doesn't work as well as others [block list vs. whitelist]

As usual Zoho - We all look forward to your reply with a solution [not excuses or blame] on how you are going to improve/fix this huge problem...


      • Sticky Posts

      • Marketer's space - Understanding portal roles in the new user management system

        Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual

      • Promote Campaigns on your LinkedIn Company page

        Hello!   We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page.   LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followers

      • The much-awaited real-time sync between Zoho Campaigns and Zoho CRM is live.

        Hello all, You don't have to wait for 24 hours to pull data from CRM to Campaigns anymore. Instantly bring subscriber data from contacts, leads, and custom modules and get going with your nurturing process right away.  What has changed?  We have two types of syncs now: Immediate and periodic.  The UI: We have cut down on the number of steps for the sync from three to two.  When to use which sync: Immediate Sync: When you want the data to get reflected in Campaigns as and when it is added in CRM.

      • Marketer's Space: Template Editor - Dynamic Content

        Dynamic content has become an inevitable part of email marketing. It's basically the process of displaying content to your leads that is relevant to them based upon them matching a particular criteria you have set previously.    To put it in simpler terms, it is the right content for the right people at the right time.    How to use the dynamic content While creating an email campaign, you go on to select a pre-designed or basic template to add content, and then click Advanced --> Dynamic to create

      • Sending Autoresponders to Existing Contacts

        Hello! In recent times, many of our users wanted to send Autoresponders to existing contacts. Since, these contacts existed already; they will never be receiving that message scheduled in the Autoresponders.  But, is there really a way to push these Autoresponder message(s) to such existing contacts? Well, Zoho Campaigns has again come up with a solution for such request laid by many of our users. We are happy to announce the new enhancement on Autoresponders through which you can send the Autoresponder