V1.93: Windows 10 Ready, High DPI Compatibility and IE Plugin!

V1.93: Windows 10 Ready, High DPI Compatibility and IE Plugin!

Zoho Assist is Windows 10 Ready


Some of you and your customers might have already migrated to Windows 10. We would like announce that Zoho Assist is ready for Windows 10.  Your remote support experience will be as smooth and quick as it was with the earlier versions of Windows.

IE Plugin &  Launch Application in Chrome:  No more application download every time


We have also deployed an IE plugin with this update. Henceforth, be it starting a session or joining a session through the web, you need not download the application every time. Your IE browser prompts an installation window as given below. Once you do it, it invokes the application by itself instead of downloading it every time. 



In case of Google Chrome, though you don't get the 'Launch Application' for the first time installation, it prompts it the next time. Check ' Remember my choice for all links of this type' for the browser to invoke the application by itself in future.

















High DPI Compatibility

One of the interesting aspects of Windows since 8.1 is High DPI scaling. It means users can set the monitor display at their preferred scale. We detected some issues in Zoho Assist if a remote customer has set the display scaling to some value higher than the default one. Now with this update, we have solved those issues, and it works perfectly.


This version also includes minor bug fixes. Feel free to share your feedback.



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      • Please read this before making a post!

        Hello all Welcome to Zoho Assist forums. Zoho Assist is the remote support and remote access software from Zoho.  The sub-forums, 'General', 'Instant Remote Support' and 'Unattended Remote Access' that are listed in this forum are only for queries related to Zoho Assist. If you're looking for assistance or support on any other zoho products such as Zoho Mail, Zoho CRM etc., kindly check for the relevant product forum at https://help.zoho.com/portal/en/community/ Thanks in advance. Looking forward