V2.14: Grouping Unattended Computers, MSI Deployment, and Android app

V2.14: Grouping Unattended Computers, MSI Deployment, and Android app

With the latest update, Grouping feature is available for unattended computers. You can organize your remote unattended computers based on your preference in to several groups for effective management. Login to your account and start grouping your computers, if you haven't already done it. We've also fine-tuned the speed, and quality of remote access sessions and have reduced the memory usage to ensure better performance.


IT admins who handle volumes of computers would require a bulk deployment method for quickly installing Unattended Client. Now get Zoho Assist Unattended MSI and deploy through Windows Group Policy. Detailed instructions of deployment are available on the above link.


Android app for Zoho Assist is up and available at the store. With the free app, you can support your remote customers on-demand or access your unattended computers on the go. Increase your mobility and support capabilities with the mobile apps of Zoho Assist. If you are looking for our iPad app, get it here.




      • Sticky Posts

      • Zoho Assist: Important Security Upgrade Notice

        Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.

      • TLS v1.2 Upgrade and Changes to System Requirements for Zoho Assist

        As we tighten our TLS v1.2 security update, admins and users need to be aware that supported versions of operating systems and web browsers will change after October 31st, 2018. After this date, we will retire support for clients using TLS v1.0 and TLS v1.1 protocols. In order to support these changes and meet the updated PCI standards please ensure that computers configured for Unattended Access are updated to TLS v1.2 and use web browsers that support the latest update. What is TLS v1.2, and why

      • Release Notes: Version 1.82, February 2015

        New Chrome Extension: Start a Session quickly! Recently, we have released a  Chrome Extension , which enables you to start a session instantly. You can simply enter your customer email address and start a session right from your browser extension. Make sure you are always logged-in to your Zoho account in your chrome browser so that you can avail the professional edition features if you are a paid customer. Supporting your Mac customers is much easier now! We have deployed a new Customer Console

      • Release Notes: Version 1.1205, May 2012

        This version of Zoho Assist includes the following changes. Enhanced Mac OS support We have increased the support quality and connection speed for the Mac OS. This will suit its higher resolution and enhanced graphics and to provide a better screen sharing experience. Smoother keyboard synchronization Typing and working with remote keyboard is a breeze now, with the refinements made in keyboard synchronization. This will achieve smooth and consistent remote support experience, just like working in

      • Please read this before making a post!

        Hello all Welcome to Zoho Assist forums. Zoho Assist is the remote support and remote access software from Zoho.  The sub-forums, 'General', 'Instant Remote Support' and 'Unattended Remote Access' that are listed in this forum are only for queries related to Zoho Assist. If you're looking for assistance or support on any other zoho products such as Zoho Mail, Zoho CRM etc., kindly check for the relevant product forum at https://help.zoho.com/portal/en/community/ Thanks in advance. Looking forward