What’s New in Zoho Expense: January - March 2025

What’s New in Zoho Expense: January - March 2025

Hello users,

We're excited to bring you the latest updates and improvements we've made to make your travel and expense management smoother and more effortless. Let's take a quick look at the important updates we've rolled-out in Zoho Expense between January and March.  

Added a New Preference in Trips

To restrict users from creating reports for closed and cancelled trips, we've added a new option in the Trips preference. To enable this feature, you can mark the option Restrict report creation for trips and select the trip status from the dropdown. 


Enhancements in Real-Time Card Feeds

1. Users using the German edition and five countries in the global edition, including the US, UK, Canada, Germany, and Italy, can now fetch their card feeds instantly in Zoho Expense as soon as a transaction is made using their cards, which are connected for real-time feeds.

Note: This feature is currently available in early access. Write to us at support@zohoexpense.com to enable it for your organization.

2. In addition the Mastercard support for users using the UK edition of Zoho Expense, we now support Visa cards as well.

Shortcut to Edit Expenses

Quickly update the category, date, amount, merchant name, currency, description, and custom fields of your expenses from the expense detail page, without navigating to the edit page in the Expenses and Reports modules. Users can hover over the fields and click the Edit icon that appears next to it. Once the changes are made, click the tick icon next to the updated field to save the updates.


Export All Analytic Report Details

If you'd like to export or download all the data in an analytic report for backup, unmark Export Current View while exporting the analytic report. Once you click this, the report will be exported with all the data. However, this option is available only for exporting analytic reports in XLS, XLSX, CSV, or to Zoho Sheets.

Field Customizations For Recording Advance Refunds

If you'd like to capture specific details related to advance refunds for better clarity and record keeping, you can mandate the Refunded To, Notes, Reference#, and other custom fields for users while recoding an advance refund.

 

Note: This feature is available in early access. If you want to enable this feature for your organization, write to us at support@zohoexpense.com.

Introducing Multi-Criteria Workflow Rules

Associate multiple criteria to a workflow and automate tasks in Zoho Expense seamlessly. You can trigger actions such as an email, SMS alert, or custom functions, which will execute actions automatically whenever the set conditions are satisfied.

Introducing Online Advance Payments

In addition to recording advance payments offline, we've enabled online payments options for advances. Choose your preferred option to pay employees' advances from the Pay Advance dropdown on the advance details page. Users using the India edition of Zoho Expense can pay via ICICI, HSBC, and Yes Bank, while the US edition users can pay via ACH.  

Note: This feature is only available to organizations that've enabled the Paid status feature for Advances. 




Add Multiple Items at Once to Purchase Requests

If your users want to add multiple items at once to a purchase request, they can select + Add Items in Bulk from the dropdown next to + Add New Row in the items table. In the pop-up, all the available items in the organization will be displayed. Select the items you want to include in the purchase request and use the plus and minus icons to adjust the item quantity. Once done, click Add Items.



Filter and Import Users from Zoho People to Zoho Expense

Set criteria and import only the users who meet the specified criteria into Zoho Expense. Once you integrate with Zoho People, you can sync its modules with Zoho Expense. Under the Users section, click Configure Now and set the criteria that will be used to filter and sync users into Zoho Expense. 


iOS App Updates:

Calculate Mileage Expenses Using Maps: While calculating mileage expenses using maps, users can add their travel locations. Once added, all the possible routes will be displayed on the map. Choose the travel route, and the distance travelled will be calculated automatically. These details will also be displayed on the expense details screen.

Note: This feature is available in early access. Write to us at support@zohoexpense.com to enable it for your organization.

Additionally, users can also add their travel locations while creating mileage expenses using the Odometer reading or by manually entering the distance travelled, if you've enabled the calculate mileage using maps feature.

Try out all the new features and let us know what you think in the comments below. If you have any inquiries or feature requests, please write to us at support@zohoexpense.com. 

Stay tuned for more updates!

Regards, 
Zoho Expense Team




        • Recent Topics

        • Confirmation prompt before a custom button action is triggered

          Have you ever created a custom button and just hoped that you/your users are prompted first to confirm the action? Well, Zoho knows this concept. For example, in blueprint, whenever we want to advance to the next state by clicking the transition, it is

        • Cost of good field

          Is there a way we can have cost of good sold as a field added to the back end of the invoicing procedure and available in reports?

        • How to create auto populate field based on custom module in Zoho CRM?

          Hello, i'm still new to Zoho CRM and work as administrator in my company. Currently, I'm configuring layout for Quotes Module. So, the idea is, I've created a read-only field in Quotes called "Spec". I want this field automatically filled with Specification

        • Rich Text For Notes in Zoho CRM

          Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using

        • Change Last Name to not required in Leads

          I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for

        • Office 365 and CRM mail integration: permission required

          Has anyone run into this weird problem? My email server is Office 365. When I try to configure Zoho CRM to use this server, a Microsoft popup window opens requesting user and password. After entering that, I get a message in the Microsoft window saying

        • Tables improvement ideas / features

          Heya, I've been using Zoho Tables for a few months now and wanted to post some features that I think will be greatly beneficial for the tool: 1. Ability to delete a record in automation or move a record in automation. - Usecase: I move a record from one

        • Deluge - Can't get phone number SalesIQ

          Hey folks, I’m building a custom plug for SalesIQ that’s supposed to register leads into Zoho CRM. The SalesIQ chat is being implemented on WhatsApp, and in my plug I’m using this line: mobile_clean = session.get("phone").get("value"); From what I understand,

        • how to differentiate if whatsapp comes from certain landing page?

          I create a Zobot in SalesIQ to create a Whatsapp bot to capture the lead. I have 2 landing pages, one is SEO optimized and the other want is optimized for leads comes from Google Ads. I want to know from which landing page this lead came through WhatsApp

        • Zoho Desk - Community

          As a regular user of Zoho Cares Community I would really love to see the publish date of articles. For example, when I look at Announcements, it would be very beneficial to see which ones were posted recently, over those which have just and a recent comment.

        • access to quartz for my customers

          Hi how can I have access to the application quartz you use for us to send you screen rocording, this feature would be immensely useful for our customers support https://quartz.zoho.com/

        • Issue with Inline Images in Email Reply via Zoho Desk API

          Hi, I am attempting to send inline images in an email reply using the Zoho Desk API, but the images are not being displayed inline for the recipient. I have followed this documentation: https://desk.zoho.com/DeskAPIDocument#Uploads https://desk.zoho.com/DeskAPIDocument#Threads#Threads_SendEmailReply

        • How to search a value stored in a subform?

          Hello, We store serial numbers in subforms but now we would like to be able to search the values to be able to easily find the record with the serial number. I saw that it's not possible to search such values through global search but is it possible to do it an other way? Thank you,

        • Field Dependency Not Working on Detail Page in Zoho Desk

          Hi Support Team, I’ve created field dependencies between two fields in Zoho Desk, and they are working correctly on the Create and Edit layouts. However, on the Detail page, the fields are not displaying according to the dependencies I’ve set — they appear

        • How do the keyword critera work?

          Hi, I'm working on automated assignment of tickets based on keywords. How does this feature work? Where does this criteria look for keywords - email address, subject, email body? Can you please clarify this as I want to avoid overlapping with criteria

        • Error: Unsupported content type: text/html;charset=UTF-8 after tryeing to get the token for n8n automation

          I am working on ZOHO Desk automation and need to get the ZOHO auth token for n8n I have created the app in ZOHO Desk API, got client id and client secret. Added all data required to get a token in n8n. After I sign in with my ZOHO credentials in ZOHO

        • Improving Collaboration Features in Zoho Portal

          Hello Zoho Community, I’ve recently started exploring Zoho services and I’m really impressed with the wide range of features. However, I feel there is still room for improvement in the collaboration area. For example, it would be really helpful if we

        • Automated Shopify Emails Not Being Delivered

          I have an ecommerce store with Shopify. I recently set up my email to be served through Zoho. Since doing this, customers are not receiving some of our automated emails from Shopify itself. Our initial email that confirms their purchase goes through but our Shipping Notification that is automatically sent out upon fulfillment is not going through. Sometimes we get a notice that it's been classified as spam, sometimes nothing. I can send/receive email via Outlook on my desktop and I can send/receive

        • I can't log in to my account on Thunderbird

          I've just had to rebuild my PC (calamitous mess from Microsoft with Win10/Win 11 'upgrade' - they confirmed I had to start with a new build). I have used Zoho mail for years via Mozilla Thunderbird, but now I've had to download the latest version of TBird,

        • Send a campaign to one recipient.

          Very often I speak to a customer and they say they didn't see my email (maybe it went in Junk, maybe they deleted it). Anyway, I just want to go into the Campaign and send it to one person. You already have a feature very close to this - when sending a Test. While developing a campaign, I can send tests to anyone. Why can't we have this AFTER  the campaign has been sent? I know, there's a caveat, and that's in the use of merge tags. Most of the time I only use FNAME, but maybe you could check if

        • Try FSM again for our business

          We already have our customers individual equipment in CRM with serial numbers, install dates, warranty length and importantly next service which is generally 2 years. a month before the service date is due we get get a report and send out service reminders.

        • Use Zoho Books to bill for work done in Zoho Desk??

          I'm trying to see if something is possible (and if yes, how). We use Zoho One to manage our business. We have a lot of clients that will put in a ticket (via portal) to have work done. Out techs will pick up the ticket, do the work, and then log the time

        • Get Cliq Meetings in my O365 calendar

          Hi, we are currently evaluating to replace the Teams Messaging and Meetings with Cliq. We currently still have all our email and calendars in O365. What i want to achieve is, to create a (ZOHO) meeting from Cliq and have this meeting added to my Outlook/O365

        • Issue with Zoho Help Portal – Tickets Missing or Not Answered

          Hi, How are you? I think there may be an issue with the Zoho Help Portal. I opened a few tickets directly in the help portal a some time ago but never received any response I also opened ticket 148356451 by email. I did receive a reply to it, but the

        • DUNS & Bradstreet and Credit risk monitoring integration with Zoho books

          Small businesses not being paid by bigger clients and clients of all sizes is a huge problem. It will be nice if Zoho develops integration with DUNS & Bradstreet(D&B) and Credit risk monitoring integration with Zoho books. That have small businesses can

        • Zoho Forms - Form Rules based on attachment fields

          Many businesses use forms to collect documents and images from customers. In many cases, you may want to trigger a notification or other automation based on whether or not an attachment was added. I've noticed that attachment fields do not appear in Rules

        • How to sync from Zoho Projects into an existing Sprint in Zoho Sprints?

          Hi I have managed to integrate Zoho Projects with Zoho Sprints and I can see that the integration works as a project was created in Zoho Sprints. But, what I would like to do is to sync into an existing Zoho Sprints project. Is there a way to make that

        • Add multiple users to a task

          When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesman

        • Can't open draft email for editing

          Last night I started composing an email and I let it save in drafts. This morning I want to continue working on the email. It is in my Drafts folder but it will not open. The only option there is to delete it. This is not the first time it has happened. On previous occasions I have just deleted the draft and started afresh, but I really want this one back. Windows 10 with Pale Moon 28.10.0 browser.

        • Open filtered deals from campaign

          Do you think a feature like this would be feasible? Say you are seeing campaign "XYZ" in CRM. The campaign has a related list of deals. If you want to see the related deals in a deal view, you should navigate to the Deals module, open the campaign filter,

        • Change scheduling emails time

          When sending an individual email there is a great feature to schedule them to send later. I could only use the one time that is suggested. Is there a way to select another time? Regards, Glenn

        • Zoho CRM: how can I control which contacts to sync with Outlook?

          I was just playing around syncing contacts from Zoho to MS Outlook (MS365 account.) The problem is our firm has hundreds of thousands of contacts and I don't want to bury my contacts list in outlook. Any help with this is greatly appreciated.

        • How to overcome limitations in meetings

          As a company, one of our deliverables is a meeting between two other companies, where we act as facilitators. So, if we recorded this meeting  in Zoho CRM, it should be connected to 2 accounts, 2 contacts, and 1 campaign (a campaign, in our use, is the

        • Different MRP / Pricing for same product but different batches

          We often face the following situations where MRP of a particular product changes on every purchase and hence we have to charge the customer accordingly. This can't be solved by Batch tracking as of now so far as I understand Zoho. How do you manage it as of now? 

        • Add a 'Log a Call' link to three dot icon in Canvas

          Hi, There's a three dot element when creating a canvas called 'More'. I would like to modify this to add a link that says 'Log a Call' in order to quickly record the details of a cellphone call. I'd also like this to be a simple 'contact' selection and

        • Syncing Zoho Forms with Bigin - Embedding issue?

          Hello everyone, I created a Zoho Form for a page on my GoDaddy website to collect leads, which then transfers the data to Bigin. However, I'm facing an issue where it doesn't seem to work properly. I've integrated Zoho Forms with Bigin and tried embedding

        • Can not add fields to a Section

          I feel like I'm missing something obvious: I can add new Sections to my form but I can not add fields to the Sections. I've tried fields already on the form as well as dragging and dropping new fields into the Section but nothing will go into it. What

        • Record Logged in User while using CRM lookup field

          Is it possible, while using the Zoho CRM lookup field, to automatically use the user account logged into Zoho CRM in a hidden field? I was hoping to add employee accounts to my current plan. But would like a record on the Form submission of who submitted

        • Form Rules for Suburb Categories to alternate landing pages or Making a Fields Contents ALL CAPS

          I need to send differentform submissions to two to three different thank-you URLs (for Meta/Google pixels) depending on which suburb a user selects in a form. I have ~400 suburbs split into two categories (A and B, based on business value). Current challenges:

        • Collaps Notes

          There are times when long/large notes are added to a record i.e. Accounts or Deals etc. Currently, the full note is displayed in the notes related list section. It would be great if by default only 5 to 10 rows of the note are displayed when the note

        • Next Page