What's new in November

What's new in November

Octobers are always very eventful. With Diwali, Inktober, and Halloween, we become so busy that we don’t realize how the time passed. Even at Zoho Expense, we have been busy to ensure that you get the best of what we do. Here’s what we have for you in November:

New features :

Get your corporate card feeds directly to Zoho Expense.

Using Direct feeds, you now get to fetch your corporate card feeds directly from your Card providers. You don’t have to rely on a middleman (third party service provider) to get them to Zoho Expense. The process becomes much faster and more secure.

To get started, contact your bank’s relationship manager, tell them you are interested in establishing a connection with Zoho Expense. Your bank would get in touch with us and rest assured that it is taken care of. 

Expense accounting becomes effortless with QuickBooks Desktop integration  (for the US edition only)

Time to make expense accounting effortless, with the new Zoho Expense - QuickBooks Desktop integration. Bring in your employees and customers to Zoho Expense and let them record expenses using the expense accounts and Classes from Quickbooks. Once the expense is approved, export them as bills or credit card charges in a few clicks. Learn more about the integration from here. Even better, see it in action during our webinar.

Handle multiple branches in Zoho Expense using Policy Admins.
We have further enhanced the Policies features, enabling you to handle various departments in one account. Each policy will have now have a policy admin, mostly the branch or department head, who can view expense reports submitted by the policy members. Learn more.


Features in Beta
(If you are interested in trying them out, email to support[at]zohoexpense[dot]com, and we'll enable it for you right away! )

Record expenses compliant with the Sunshine Act (for the US edition only)
Pharmaceuticals and medical device manufacturers are in for some good news. Zoho Expense now comes with Sunshine act compliance; which means, you will be able to add the physicians as attendees in your expenses. No need to manually add physicians. Zoho Expense fetches the Physician data directly from the NPI registry, making it easier for you to associate them with an expense.  After you record the expenses, compile an accurate analytical report for each physician using advanced analytics and provide the data to the Centers for Medicare & Medicaid Services, making expense reporting transparent and efficient. 

Duplicate expenses? No more
Many times, you might end up recording an expense twice. For instance, you create an expense directly from your bank feeds and accidentally record the same using your receipt auto scan, leading to expense duplication. At Zoho Expense, we make sure that doesn't happen to you. Not anymore.  Using Duplicate detection, if two or more expenses have the same currency, amount, or the date, Zoho Expense will flag them as duplicates. You can choose to mark them as verified, merge, or delete them. If it is a legitimate expense, which happens to have the same date and amount as another expense, you can simply mark them as not duplicate. Learn more 
Business travel becomes simple, organized, and automated
Using Trips, let your employees create trip itineraries and approve them even before the trip takes place. Allocate a budget for each trip that your employee is going to make and provide cash advance if need be. When the trip request is approved, associate all the expenses to the same trip, helping you track all the expenses for the trip in one place. 

Enhancements to the existing features:

1. Users now get to choose how they would like their receipts when downloading the PDF of the report. You can download one receipt per page, four per page, or nine receipts per page.
2. When your employees provide a description in the native language, ensure that the same look understandable in the PDF file, by changing to suitable PDF fonts. Select the font which works well with the language, so that your report PDF conveys everything.
3. Earlier, you were allowed to associate tags with individual expenses or with an expense report on the whole. Now, you can be more specific about the details. Allocate different tags, along with different categories to the same expense by itemizing it.


        • Recent Topics

        • Client Can't View Ticket

          Hi, I created a ticket for my Client since he had an issue. I added him as a Contact as well. My client got a notification in his email that the ticket has been created. When he went to view the ticket on his desktop, the screen was blank. He then viewed
        • Custom Status for Purchase Orders

          Currently Zoho books has functionality to create custom statuses for Sales Orders. Can this be extended to include custom status for purchase orders as well? It was a great decision to add this functionality to sales orders. Our use case is for tracking
        • My workflows not working

          Hi I have created my first workflow I want it so when a customer responds to a ticket that the status is changed to "reopened" We want this so its clear there is a ticket to deal with again. We only have 2 agents responding to tickets and do not have
        • Waiting Room

          Is there any plans to implement a Virtual Waiting Room for Attendees on Meetings and or Webinars?
        • Error AS101 when adding new email alias

          Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
        • Global Sets for Multi-Select pick lists

          When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.
        • What's New - January 2025 | Zoho Backstage

          Hi there! As we step into a brand-new year, we’re thrilled to bring you some exciting updates to make event management more enjoyable and efficient. Here’s what we rolled out in January to kick off 2025: Backstage 2.0 now enforced for all users We've
        • How do you do ticket add ons in Backstage?

          Hi Everyone, If you wanted to have general admin tickets and allow for add ons, like camping, or car or Carbon offset. What would you do? Peace Robin
        • Re-create auth token

          I need to re-create a self-client auth token, with the same scopes (and additional ones) as the current token. Is there a way to view the scopes assigned to the current token to ensure that no scopes are missing when creating the new one?
        • Writing on sketch cards is bugged when zoomed in

          When zoomed in, it writes a noticeable distance above or to the side of where you're actually trying to write. The further you're zoomed in, the more noticeable it is. Zooming is also entirely absent on the desktop version.
        • Doesn't let me test my newsletter.

          Hello, I click "Preview and Test". I select the email address to send the test (usually my own email). I send the test email, appears the message "Your test email has been sent", but nothing happens. I mean, there is nothing in my inbox. I also tried
        • Custom Related List anchor tag with tel protocol

          The following code worked great for about a year to create clickable tel and mailto links in a related list in the Deals module. Just this morning, it started displaying the HTML as text. For example: <a href='tel:8882490100'>8882490100</a> Zoho support
        • reset of user password

          User forgot her password, so she requests a password rest, but never gets the email. How do I reset her password, since that function is not an option, even for an administrator?
        • In what case it's better to use Developer Console? Only for marketplace?

          As I can see from the documentation, the limitations are challenging. No Custom API No Page Variables No Custom Connections.
        • commision tracker

          I am after a zoho developer to finish my commission tracker as I hired someone on oDesk that started but now will respond to my emails.I really need to get It finished as it is holding up my plans Thanks Budget : $500 | Duration : a.s.a.p To leave a private message, please click the link for private response in post Action section.
        • Generate a Zoho Sign link

          From time to time I get a response "I never received your you e-document for electronic signature" is there a way to generate a Zoho Sign link to share.
        • Error 403: Forbidden When Updating Email Signature via API

          Hi Zoho Desk team, First, congratulations again on the excellent Zoho API. But, I’m encountering an issue while attempting to update an email signature via the API. Whenever I make a request to update the signature, the response returns an HTTP 403 Forbidden
        • Queues Management ?

          I need to assign the new requirements equally between my support agents. How I can configure this feature in Zoho? Thanks
        • Automating Custom Web Link Messages to Customers via Instant Messaging in Zoho Desk

          Hello, I am looking for assistance with Zoho Desk's Instant Messaging feature. Is there a way to automate the sending of a custom web link to customers every day at 6:30 PM? Any guidance or suggestions on how to achieve this would be greatly appreciated.
        • How do you apply field validation to a date field?

          We are using Sign for remote e-signature of liability waivers. The signer must enter a date of birth, and if they are a minor their legal guardian must sign for them. However we have had numerous problems with signers returning an invalid date of birth
        • Implement Regex in Layout and Validation rules

          Hello all, We are excited to announce that users can now implement Regular Expressions (Regex) in our layout and validation rules. This new functionality allows for more flexible rules to be created when designing and validating forms. What is Regex?
        • Zoho Desk Validation Rule Using Custom Function

          Hi all, I tried to find the way to validate fields using custom function just like in Zoho CRM but to no avail. Is there a way to do this?
        • Editing landing page after signup for a webinar

          Hi, how can I edit the landing page after signing up for a webinar. I personalized the email "registration confirmation", which is working fine. Nevertheless after submitting the form, the participant gets redirected to a page, which looks like the standard
        • Kiosk GetRecords can't compare formulas

          (submitted as a help request by accident - should have been a topic) Scenario: I have an "email domain" formula whose value is "@xyz.com" if the e-mail address is brent@xyz.com . I have the same field in Leads and Contacts. So, theoretically, I should
        • Kiosk can't merge picklist or multiselect

          There is no ability to load a multiselect or picklikst field into a kiosk with the values that have been previously selected. So, I essentially have 3 unacceptable options: 1.)Load the value into a text string and include instructions like this: "Picklist
        • Fillable template with dynamic tables?

          Is there a way to build a fillable template so that users can add rows to a table? To describe what I'm trying to accomplish the table has 3 sections; a header row, some number of rows with custom information, and a summary row with totals. I can't figure
        • Tip of the Week - Timeline User Filter for Dashboard

          Does the Date User Filter in your Dashboard leave out a few reports from filtering? This happens when the reports are not created over the same table and the (time) column over which the user filter is created.   To solve this, Zoho Reports has a Timeline User Filter. This filter applies the criteria on all reports, matching it with the best possible date column associated with a report. i.e., if your reports are based on a date column, then it will filter it for that data column.  To know more on
        • Zoho Forms Webhooks - Only sends on submission not on edit.

          Hi There, We have a slightly unique use case for Zoho Forms. We used Zoho Forms for the collection of Guest Lists. When a customer submits their guest list they get an email confirmation. Within this is a link for them to update their guest list before
        • Add Knowledge Base KB Articles to multiple categories

          Greetings,  Love you help center system.  One item that would be incredibly helpful to many of us would be able to add a single Knowledge Base KB article to multiple categories in our system.  It seems it could be quite easy to use a checkbox form, instead
        • What does "Tickets for Review" do?

          What is the purpose of the va nilla view " Tickets for Review?"
        • Report of Leads/Accounts/Deals with no open activities

          How can we replicate the option in filter to only show Leads/Accounts/Deals with no open activities ? The option is present in the filters (please find screenshot) but I am unable to find them in the report. Thanks
        • Cannot set Subform Multiline field to read-only using Client Script

          I am using client script to set different subform fields as read-only It works for Single Line Fields, but when I try to set a Multiline field as Read-only it doesn't work var subform = ZDK.Page.getSubform("Subform_1"); var item_Code_old = subform.getField('Item_Code_Old').setReadOnly(true);
        • Changing Color Theme of Guided Conversations

          Hello, We have recently added Guided Conversations to one of our websites, but I am wondering if there is a way to customize the color scheme so it matches the appearance of the website? Thank you in advance!
        • Lost the ability to sort by ticket owner

          Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?
        • Can't login to Zoho mail

          I'm logged into Zoho but when I try to go in zoho mail I get: Invalid request! The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try again. I just set up my mx records and stuff with namecheap a few
        • Social Media Simplified with Zoho Social: Bridge sales and social media marketing

          Social media marketing has become the go-to strategy for most businesses who are trying to boost awareness of their product/service, create a brand image in the minds of their audience, increase website traffic and engagement, and generate leads. Posting
        • This domain is not allowed to add. Please contact support-as@zohocorp.com for further details

          I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
        • Work Orders / Bundle Requests

          Zoho Inventory needs a work order / bundle request system. This record would be analogous to a purchase order in the purchasing workflow or a sales order in the sales cycle. It would be non-journaling, but it would reserve the appropriate inventory of
        • Create Quote does not show the "Product Description" entered as part of the Product setup.

          The product description created as part of the product setup page, does not show in the Create Quote module; The module allows for an additional description to be added but without access to the original stored description. By selecting the product from the "Product Name Lookup" pop-up, the "Product Description" part should be populated from the product record where the user is allowed to further modify it.
        • Allow Itemization for Recurring Expenses

          For whatever reason, one cannot itemize a Recurring Expense. This capability should be added. The use cases to support this is largely the same as what they were to allow for itemization in Expenses. Anything that would need to be itemized for a regular
        • Next Page