What's new on Zoho Marketplace in January 2022

What's new on Zoho Marketplace in January 2022



Zoho Marketplace offers 1,000+ extensions to help connect and enhance your Zoho products. Here's a list of the new extensions released in January 2022:

Telephony extensions
Last month we released eight new telephony extensions. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho SalesIQ and Bigin. Start making calls from your Zoho products, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.


(Only available for US and EU)

(Only available for US and IN) 

(Only available for US and IN)

(Only available for US)

(Only available for US and EU)

(Only supported by Zoho CRM)

(Only supported by Zoho CRM)

(Only supported by Zoho CRM and available for US)

Extensions for Zoho CRM
In addition to the 500+ Zoho CRM extensions, we released eight new extensions for Zoho CRM in January, 2022. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people effortlessly improve their performance.


Calculate the monthly payment and amortization schedule of a mortgage within your Zoho CRM Leads, Contacts, and Deals modules. View amortization schedules in table format, export the amortization schedule as a CSV file, or send it to your customers via email.



BombBomb (Only available for US)
Record and send video messages to your contacts and leads through emails from Zoho CRM. Track all the sent videos and emails without leaving Zoho CRM and also learn about your customer engagement in the summary section.



Quickly add the most important messages as notes to your deals in Zoho CRM. Add your WhatsApp contacts to Zoho CRM with one click, and create new deals as you chat. You can also schedule your next WhatsApp chats and use template messages in your conversations.



Transfer Zoho CRM deals to Zoho Projects either, manually or automatically at specified intervals.  Customize how you want the project to be set up for different types of deals. Save time and effort by converting large volumes of deals to projects with ease.



BulkSMS Messenger for Zoho CRM is a purpose-built and deeply-integrated app that makes it quick and easy to send individual and bulk SMS text messages to your leads and contacts. It includes message templates, reply messages, delivery reports, custom sender IDs, and more.



Automate recurring billing and manage subscriptions from within Zoho CRM. Bridge the gap between subscription details and customer information, and enable your sales teams to interact with customers smoothly without having to switch back and forth between Zoho and Stripe.



WhatsApp Extension (Only available for US)
Send and receive WhatsApp messages to contacts, leads, and accounts modules of Zoho CRM. Track the conversation history in conversational view, configure multiple phone numbers, and more.



Google Analytics Connector is a tool to track the source of leads, accounts, deals, and contacts in Zoho CRM. It helps you understand the true impact of your marketing campaigns and where you should put your money and attention.

Extensions for Zoho Desk
Deliver stellar customer service and win customer loyalty with Zoho Desk. In addition to the 200+ extensions for Zoho Desk, we released five new extensions last month. Connect your favourite business apps with Zoho Desk in a snap without writing a single line of code. 


Create email templates in multiple departments at once. Choose to insert the agent's signature and the default happiness rating link into the template. Set the template as default in the chosen departments and more.



Mortgage Calculator (Only available for US)
Find the monthly payment and amortization schedule of a mortgage from within your Zoho Desk, in the contacts and tickets modules. Get the amortization schedules in a table format. Export the amortization schedule as a CSV file so you can email it to your customers.



eFax Corporate Extension (Only available for US)
Directly send faxes to the customers from Zoho Desk tickets. Attach documents and specific instructions required for the process and and save time processing and coordinating between customers and technicians.



Burst SMS Extension (Only available for US)
The Burst SMS extension for Zoho Desk allows users to send SMS messages from Zoho Desk ticket directly to a customer's mobile number, driving customer acquisition and retention with a new communication channel.



Charm (Only available for US)
The ChARM EHR for Zoho Desk extension is designed to synchronize patient information between ChARM EHR and Zoho Desk. With this integration, patient data can be accessed anytime from tickets in Zoho Desk, and the data can be managed from within the Zoho Desk.

Extensions for Zoho Finance applications
We released five new extensions for the Zoho Finance apps. Give your finance and accounting teams a unified platform and reduce their workload by letting Zoho apps gather all your accounting details.


Add legally binding digital signatures to your business invoices, estimates, credit notes using Zoho Sign. Enable customers to accept and sign estimates via a public link option or client portal. Manage signed invoices and estimates in secure online cloud storage.


HubSpot Sync for


Sync customer information between HubSpot and Zoho Invoice/Books and eliminate manual data entry. Automatically sync both apps and share information when records are created or updated. Choose between one-way and two-way sync options to either sync data from one app to another or back and forth between both. 


Extensions for other Zoho applications
There are now even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI. 


Sync your contacts in Bigin and Constant Contact. Map fields between both the apps to precisely control what data you sync. You can sync up to 5 lists from Constant Contact with your Bigin account.



Stay updated on the status of your resources in Site24x7, get alert notifications via Cliq and take actions. Collaborate with IT Operations and DevOps teams to resolve incidents faster.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.

Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace


      • Sticky Posts

      • What's new on Zoho Marketplace

        You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

        • Recent Topics

        • Bug - OTP (email) and No Duplicates

          Scenario: Form with an email field, Validation: "No Duplicates" (because I want to ensure 1 entry per email). Embedded form into website (JS option). Enabled email based OTP. 1st test (via my website) - entered my email address - sent OTP - entered pin,
        • Personal Facebook page posting instead of Business Page

          I have a Facebook page that is associated with my Personal Profile and I am the Admin of that Page. I would like to schedule and Post to my Personal Page not the Business Page. Each time I try to connect to the "Page" it takes me to the Business Page. Is there a way of connecting to my personal page?
        • Fixed asset management

          I want to know if there is any individual module for fixed assets management
        • Recording depreciation of fixed assets as a percentage of residual value

          In India, fixed assets are depreciated as a percentage of their residual value at the beginning of each fiscal year. I went through the documentation for creating recurring journal entries, but could only find ways to depreciate by a fixed rupee amount
        • Function #28: Automatically calculate Customer Loyalty points

          Hello everyone, and welcome back to our series! Today, we're excited to share a workflow designed to streamline the management of loyalty points. Many businesses offer incentives or rewards in the form of loyalty points to their customers as a way to
        • Function #6: Calculate Commissions for paid invoices

          Zoho Books helps you automate the process of calculating and recording commissions paid to sales persons using custom functions. We've written a script that computes the commission amount based on the percentage of commission you enter and creates an
        • How to Add Product SKU in Invoice?

          How to Add Product SKU in Invoice?
        • Tracking movement between departments

          I've been developing a reporting system in Zoho and one of the groups I want to develop a report on primarily moves tickets from department to another. Is there a way to set up the reporting on Zoho (or Zoho Reports) that can tell me the number of tickets
        • Zoho CRM Calendar View

          Hello Zoho team, We need desperately a calendar view next to list, kandan and other views. I think it should be easy to implement as you already have the logic from Projects and also from Kanban View in CRM. In calendar view when we set it up - we choose
        • Call transcrition working for ringcentral?

          I don't see anything about what telephony providers can be used. The Zoho support person A said that RingCentral isn't supported. Zoho support person B said that it works, just make sure the call recording link works. Excellent instructions here: Call
        • What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?

          What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?
        • WhatsApp and Zoho Creator Integration

          How we have integrate WhatsApp App with Zoho Creator without using external application ?
        • Improve Creator Calendar Report

          Please can you improve the Creator Calendar Report General There is no way to highlight certain days, for example weekends or public holidays. There is no way to hide certain days, for example weekends. There is no way to modify the day header, it just
        • Important updates to Zoho CRM's email deliverability

          Last modified on: Jul 24, 2024 These enhancements are released for all users across all data centers. Modified on: Oct 30, 2023 Organisations that are in the Enterprise and above editions of Zoho CRM, and have not authenticated their email-sending domains
        • Custom modules not showing in developer console

          I'm trying to create a custom summing function for a custom module I made in my CRM. When I go to create the function, my module isnt showing up. Do I need to share the custom moldule with my developer console or something of the like?
        • Chart with Filtered Data vs Unfiltered Data

          I am looking to create a chart view that displays the full data set vs a subset of the data filtered by user filter. However I do not seem to find any method by which to exclude a plot from the applied filter or any other method by which to display the
        • Meetups Gratuitos Junio 2024 - Profundiza en las funcionalidades de tu Zoho CRM

          Este junio, aprende a sacar el máximo provecho de tu Zoho CRM en la segunda edición de los Zoho Meetups 2024. Los días 18 a 21 de junio, Zoho organiza los Meetups gratuitos para usuarios de Zoho CRM en Valencia, Barcelona, Madrid y Sevilla, donde expertos
        • How to get the Dashboard page to be the first page when you open the app

          So when it opens on a tablet or phone it opens on the welcome page, thanks.
        • Integration between Zoho CRM and Zoho WorkDrive

          I'd like to search Zoho for an invoice I've added as an attachment (pdf) to an account. The name of the invoice is 1388-advertiserx-July.pdf - but I can't find it using the search function for any of these terms: 1388 1388-advertiserx 1388-advertiserx-July.pdf
        • Tip #17: How to mandate partial payment for your appointments

          When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits
        • Why option for 'include form submission in the body of the email' check box is missing

          Hi In all our forms we have configured an <Email Notification> (<Rules> <Form Rules>) In some forms, there is an option to <include form submission in the body of the email> in the <Additional Options> section, however, this option is not available in
        • Mozilla Vault extension will not Unlock even once.

          I have been using the Vault extension in Chrome based browsers for years, yet after installing the Mozilla Extension in Firefox, it will not unlock. Initially it did redirect me to log into my account, and then enter the master password. However, it did
        • Unable to Download CRM Contact Data: WorkDrive Integration Issues

          ## Problem Description We need to let users download contact information from CRM as CSV files to their local computers. Since we couldn't implement a direct download option, we're trying to use WorkDrive as a workaround - but we're encountering issues
        • Sort mail by name and subject

          I don't see sort function on columns FROM and Subject. I see only sort functio by date. Could add it ?
        • Zoho Creator monthly roundup - September 2024

          Hello all, We're back with an exciting set of new features and enhancements that will elevate your Creator experience even further. In case you missed it, we’ve recently revamped our Product Roadmap page, now with a refreshed design and showcasing all
        • Kiosk Studio Session #1: View paid customers in the same industry

          Update | 15 Oct 2024: Session #2 is now available here! Hello everyone! We're excited to launch our new series of posts on Kiosk Studio today. Called Kiosk Studio Sessions , these posts will be packed with actionable ideas to help you get the most out
        • Issues hosting Zoho Desk Web Form on SharePoint and/or Power BI

          Zoho Desk onboarding support has no experience with embedding their web form in either SharePoint or Power BI. Microsoft states that SharePoint and Power BI only support iframe HTML. And unfortunately, the web form embed code that Zoho generates is not
        • "Send with Zoho Sign" broken

          Our company uses hyphens in our file name conventions. Our users have been sending the files from other modules with the "Send with Zoho Sign" shortcut in the upper right buttons. Since around June 10, 2024, this stopped working. Our users can send the
        • Not able to change colors help center

          Hi. How can I change the orange color in the help center? You can change everything besides this font color And how can I remove the part on the bottom?
        • Transform Numeric Values using st, nd, rd, th or Convert Numerals to Ordinal Form - Deluge

          Please Use this sample Code This_Day_Date = zoho.currentdate.toString("dd"); value1 = "th"; if(This_Day_Date.right(1) ="1" && This_Day_Date != "11") { This_Day_Date = This_Day_Date+" "+"st"; } else if ( This_Day_Date.right(1) = "2" && This_Day_Date !=
        • Kaizen #166 - Handling Query Variables in Zoho CRM

          Hello, Code Enthusiasts! Welcome to another week of Kaizen! This week, we'll dive into handling variables in Zoho CRM Queries and see how they can be deployed in Kiosk to dynamically retrieve data. This technique is especially useful for integrating data
        • Automate User Invitations on Zoho Desk with API

          Automate User Invitations on Zoho Desk with API Hello Team, We are excited to announce that you can now automatically invite users to the Zoho Desk portal using the API! ### How It Works For example, when a contact is created in Zoho Desk and you enable
        • Is there a way to add clients who don't have organisation in Zoho Books/Payroll/Expense ?

          The Zoho Practice software is only allowing a total of 15 such clients who are not organisations in Zoho Books/Payroll/Expense. i.e. 5 organisation in each of the software by creating a new organization for them and adding the accountant as the admin
        • Email with attachments saving attachments into Zoho CRM from Zoho Mail

          Hi, I get a lot of emails from prospective clients asking if we would bid their project. Those projects usually have many documents associated with them that I link to.  I would like to have those documents be saved as an attachment in my Potential or Contact or Account. I don't see a way to do that that isn't multi-step. As of now I do the following: 1.) Open email 2.) If email sender isn't in my Zoho CRM database I enter them creating a Potential 3.) I download the attachment and save it to a different
        • Fixed assets recording

          Hello there, I recorded a bill for a vendor contain (Computer) so the PC is a fixed assets, do I need to do a manual journal to include this PC under the fixed assets category (furniture & equipment)? If yes, please take me through the manual journal
        • Multi-Select lookup field has reached its maximum??

          Hi there, I want to create a multi-select lookup field in a module but I can't select the model I want the relationship to be with from the list. From the help page on this I see that you can only create a max of 2 relationships per module? Is that true?
        • Zoho Sheet-Pulling in Data

          I have a module where we track POs, Bills etc (its easier for us this way). In this PO Module, we have a task related to a Job/Deal and various fields for costs. A Supplier on a Job might have several POs in this module for the job. I want to generate
        • Can't get ZFS file ID of a field via specific module record

          I have a `fileupload` field on a custom module that I need to replace the file for but I don't know how to get the ZFS ID from the module record. # Getting the current fileupload GET https://www.zohoapis.eu/crm/v7/<MODULE>/<ID> # Response { data: [{ //
        • Contemplating moving my site from WordPress to Zoho Sites

          Hi Everyone, We currently find ourselves in a situation where we ant to review and update our current sites content. We are small business owners, not developers. We currently use a wide range of Zoho products. We sometimes think about the possibility of either moving or just starting from scratch on Zoho Sites. I would like to know if anyone has done this and of course the things that need to be considered. We have spent quite a bit of time getting our current site positioned organically and I guess
        • Multiple Salesperson against an invoice

          Hello, Against a particular invoice, we have multiple sales people working. The reason we combine the invoice is becuase we are an exporter and often consolidate cargo for our customer to save them freight costs. How do I capture the contribution of each
        • Next Page