What's new on Zoho Marketplace in November 2021

What's new on Zoho Marketplace in November 2021



Zoho Marketplace offers 1,000+ extensions to help connect and enhance your Zoho products. Here's a list of the new extensions released in November 2021:
 
Telephony extensions
We recently released four new telephony extensions. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Salesiq and Bigin. Start making calls from your Zoho products, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.


Create integration between Facebook and Zoho CRM using the SaveMyLeads service, to automatically send leads from Facebook Lead Ads to Zoho CRM. Save time and reduce the risk of human error, as you'll no longer be required to transfer the data manually.


Keep your clients' information synchronized between your Magaya system and Zoho CRM. Securely transfer quotes both ways, view the information of scheduled shipments in agreement with your clients, manage and maintain the same classifier data of the information in both systems and more.


The QnA Maker extension for Zoho CRM lets you access AI bots in Zoho CRM which can answer your queries. Any bots created in your Microsoft cognitive services can be linked with Zoho CRM with an API call.


Retrieve all the contact details of any given website (social networks, phone, email if published) for any given company in your Zoho CRM's prospects or accounts modules. The data gets automatically fetched every time you create an account or a prospect or when you edit a website field.


The Sentiment Analysis extension for Zoho CRM analyzes and scores the sentiments of each customer's comments, helping salespeople know at a glance whether the client is happy or sad throughout the engagement. 


Choose WhatsApp-approved templates, add parameters to the templates, and send WhatsApp messages directly from Zoho CRM. Configure your Zoho CRM workflows to send automated WhatsApp messages when the criteria are met.


Sync lead information from Locator App to Zoho CRM in real-time, so you can easily follow up with the leads from Zoho CRM to convert them faster. Allocate the correct sales reps for each lead depending on their requirements and more.


Make manual data entry a thing of the past by syncing customer data between HubSpot and Zoho CRM. Every time a record is created or updated in either app, this integration automatically syncs the new information in both accounts.


Locate lead addresses from Zoho CRM using the Google API. Find and autofill addresses, pin and update locations, and insert addresses in CRM Lead records. View inline Google Maps as a related list in the leads module.


Connect Zoho CRM with over 30000 apps using Integrately. Build workflows and sync all your data with Zoho CRM in a single click. Manage leads and schedule meetings within your existing workflows—no need to switch apps or open up a new tab.


Easily connect with your contacts on Zoho CRM through Aloware’s contact center integration. Enjoy click-to-call and automated logs, complete with unlimited inbound and outbound credits for building longer-lasting customer relationships.


Integrate TMetric with Zoho CRM and start logging time spent on each task from within Zoho CRM. Simply click on the embedded timer button once you start a task and the timer will automatically stop when you switch between tasks.

Extensions for other Zoho products


tracezilla is an order and inventory management system designed for food businesses that ensure end-to-end traceability and automates the documentation and daily routines in the company. Integrate tracezilla with Zoho Books and automatically synchronize invoices and inventory valuation.


Simplify and streamline your payment collection process by connecting PayGate with your Zoho Books account. Send invoices with the payment link or just share the invoice link with your customers. Get daily automated reconciliation reports from PayGate and more.


Integrate Yoco with Zoho Books and start accepting payments by credit or debit cards. Add a Yoco payment button to your invoice emails and invoice links, enabling your customers to make credit and debit card payments instantly.


Integrately is an automation app that helps users integrate Zoho Books with other apps in just a click. Make sure that your Zoho Books account integrates seamlessly with your existing systems and sync all your data with Zoho Books within a few minutes.


The Sentiment Analysis extension for Zoho Desk analyses and scores the sentiment of each ticket, letting support agents know whether the customer is happy or sad, so they can deliver better value during the interaction. 


The QnA Maker extension for Zoho Desk lets you access AI bots in Zoho Desk which can answer your queries. Any bots created in your Microsoft cognitive services can be linked with Zoho Desk with an API call.


Twilio SMS for Zoho Desk adds two-way SMS and MMS functionality to Zoho Desk, which enables your customers to reach out and seek support via SMS/MMS and your support agents to reply to them from the Desk interface.


Integrate your bot with Zoho Mail with just an API call. Select or alter your bot's data source from your Microsoft account at any time. Get answers to your queries without shifting from the homepage. No more searching documents for answers, the bot will get the answers for you.


Integrately provides an easy way to integrate Zoho Mail accounts with your existing mailing lists in order to make it easier for marketers to engage your customers. With this integration, you can keep all of your customer data up to date with real-time sync between Zoho Mail and Integrately. 


PayU for Zoho Commerce (US and IN DC's)
Start accepting payments with PayU within minutes, through payment options like credit cards, debit cards, UPI and more. Offer the best and world-class payments experience to your customers for your online business.


Automatically sync data between Zoho Recruit and HubSpot and eliminate the need for manual data entry. Set up a one-way or two-way sync, so you can either sync data from one app to the other or back and forth between both apps.


Build workflows and sync all your data with Zoho Analytics in just one click, without writing a single line of code. Increase the value of your reporting by pulling in data from other sources and syncing all your data with Zoho Analytics in a few minutes.

Custom Application


qualCope (US DC)
qualCope helps you maintain consistent quality in your plastic molding products, whether manufactured in-house, by primary contractors, or even by their sub-contractors. Use intelligent reporting to visualize defects in real-time and act fast to avoid them and more.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. 
 
Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace


      • Sticky Posts

      • What's new on Zoho Marketplace

        You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

        • Recent Topics

        • Increase Round Robin Scheduler Frequency in Zoho Desk

          Dear Zoho Desk Team, We hope this message finds you well. We would like to request an enhancement to the Round Robin Scheduler in Zoho Desk to better address ticket assignment efficiency. Current Behavior At present, the Round Robin Scheduler operates
        • Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community

          Bonjour chers utilisateurs, Le 26 février, nous avons organisé notre première session Ask the Expert de 2026. Nous sommes heureux de partager que ce fut une session très interactive, avec de nombreuses questions intéressantes posées par nos clients. Si
        • Zoho CRM Case Notes - Share to Customer

          Hi team does anyone know the Api to set a note, against a case, to shared with customer? i cant seem to find it  cheers 
        • Zoho Forms - Feature Request - Year Field

          Hi Zoho Forms Team, You currently have the following date and time fields: Date Time Date and Time Year and Month It would be useful if you could include a "Year" field For example a recent application I completed said "What year was your house built?"
        • Zoho Forms - Feature Request - Past Into Scanning/OCR Field

          Hi Zoho Forms Team, You recently introduced the OCR/Scanning field which I have found great use for with one client who receives work orders as a screenshot from one customer. I want to raise a feature request here which would make that field even more
        • Synching changes to Stripe when changes are made in Zoho Billing

          We have a situation where we have merged customers in Zoho BIlling and then found out later that the payment in Stripe was not updated and still associated with the old customer record. The card gets updated and billed, but that payment is still associated
        • Send out follow-up email in the same thread (threaded conversations in individual emails) from Zoho CRM

          Hi, I'm new to Zoho. I'm trying to send individual emails to my leads one by one. And I'll send out follow up email if I don't hear back from them later. However, instead of sending a new email, I want to reply in the same email thread so that the recipients
        • Depositing funds to account

          Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then
        • Is Zoho Sites still actively being developed?

          Hello, Is Zoho Sites still actively being developed as part of the Zoho ecosystem? I noticed that the What's New page (https://www.zoho.com/sites/whats-new.html) does not show any updates since Q1 2025. We were considering migrating our website from Squarespace
        • FSM integration with Books

          Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
        • web to lead

          Can anyone help me how to create web to lead from zoho marketing automation
        • Introducing Workqueue: your all-in-one view to manage daily work

          Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales
        • UI issue with Organize Tabs

          When looking at the organize Tabs window (bellow) you can see that some tabs are grayed out. there is also a "Add Module/Web Tab" button. When looking at this screen it's clear that the grayed out tabs can not be removed from the portal user's screen
        • I created a signup form in Zoho Marketing Automation with the correct field mapping, but the data is not being reflected under Leads in Zoho CRM.

          web to lead from zoho marketing automation
        • Pasted Images not being embedded in custom mail

          Hi, I'm making a custom report by email based on commentaries. I have the email ready, all working great except for images that are being pasted in the commentaries. Zoho deals with them as temp images and so it requires authentication to view them, something
        • Kaizen #232 - Building a Ticket Escalation Mechanism from Zoho CRM

          Howdy, Tech Wizards! Picking up the thread from last week, we will continue our Zoho CRM and Zoho Desk integration. In Kaizen #231 - Embedding Zoho Desk Tickets in Zoho CRM, we built a Related List widget that displays open Zoho Desk tickets within the
        • Inactive License for free account.

          I recently upgraded my Cliq subscription not my team (on the free version), are unable to login to their accounts. The error message received is Inactive License Looks like you have not been covered under the current free plan of users. Please contact
        • Deluge scripts

          Why is there not a search function to make it easier to find the script of interest when modifications are required.
        • Zoho Sheet for Desktop

          Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
        • Zoho Books (and other Finance Suite Apps) - Clickable Item Name on Invoices and Reports

          Hi Zoho Books team, It would be really helpful if the Item Name on Reports were clicable to take me to the item. The same on Invoices, often I am looking at an invoice and I want to look at the deails of a product. A link here would be helpful to jump
        • Zoho Books - Payment Gateway - Revolut

          Hi Books Team, My feature request if to include the popular platform Revolut as a payment collection option on invoices in Zoho Books. Please upvote if you are also looking for this option.
        • Searching for an item from within an invoice should show any item containing the string, not just those that begin with the string.

          Hello, I've found myself becoming increasingly frustrated with the limited line-item seach when adding new items to an invoice. The problem is that the characters being typed are only being matched from the beginning of the item name.  This might be usable
        • How to Rank Tables by Row Count in Descending Order

          I am trying to understand the consume of lines that grow up so fast in the last week. Is there any way to create a pivot table or query to get TABLE NAME LINES in descending order?
        • Dealing With One-Time Customers on Zoho Books

          Hello there! I am trying to figure out a way to handle One-Time customers without having to create multiple accounts for every single one on Zoho Books. I understand that I can create a placeholder account called "Walk-In Customer", for example, but I
        • Marking a meeting 'done'.

          I would like to somehow mark a meeting 'done' and placed under the contact's page rather than deleting it and having no record of it. Am I missing a button that does this?
        • Feature Request: Render Markdown (.md) files in Zoho Cliq

          Hi, We regularly share Markdown (.md) files in Zoho Cliq. However, when we open these files in Cliq, the content does not render as Markdown—it displays as plain text. This forces us to copy/paste the content into an external Markdown viewer to read it
        • Zoho Desk EU slow/unresponsive

          Has anyone else got issues with ZohoDesk today in the EU? It takes an age to come back and if you do start typing something and try and send or save it looks like it times out. We are also getting this pic. ot I can't see anything on https://status.zoho.eu/
        • EU DC Partial Outage Resolved: A Detailed RCA

          Incident Summary Due to an overload on one of the nodes in the EU DC for Zoho Desk, the system was unable to handle the heavy load, causing a slowdown in requests and resulting in a partial outage for customers with data residing in that node. On May
        • CRM Percent custom fields: When will it show the % symbol and behave like %?

          1. Actually Percent custom fields fail to show the % symbol. 2. When in formulas Percent fields work like number: 100 x 5% = 5 ideal world 100 x 5% = 500 what happens actually 3. When importing Percent fields the % symbol has to be removed and the data
        • How to use OR when filtering using two fields

          I want to create return a list of Account Names by filtering on Field1 = "yes" OR Field 2 = "no" I can't see how to use the OR in the filter.
        • Subforms and automation

          If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM
        • Xero Billing Data (22 instances) - Zoho (CRM) - Single Source of Truth For Client Data & Notes

          Hi - I’m trying to build out a CRM for a Single Source of Truth Currently I have 22 Instances of Xero (for legal entity purposes - can’t consolidate to one) How would I be best placed to do this? Is it possible to have all the Xero instances (22) → Consolidated
        • Select CRM Custom Module in Zoho Creator

          I have a custom module added in Zoho CRM that I would like to link in Zoho creator.  When I add the Zoho CRM field it does not show the new module.  Is this possible?  Do i need to change something in CRM to make it accesible in Creator?
        • New 2026 Application Themes

          Love the new themes - shame you can't get a little more granular with the colours, ie 3 different colours so one for the dropdown menu background. Also, I did have our logo above the application name but it appears you can't change logo placement position
        • Zoho Expense - Bi-Weekly Report Automation

          Hi Zoho Expense Team, My feature request is to please include an option to automate creation of reports bi-weekly (every 2 weeks)
        • PDF Generator Upgrade

          Hi Team, What will happen if I don't make any changes for existing template. Zoho just ask us upgrade but haven't tell the benefit. Zoho Corporation
        • 500 internal server error on opening an iframe through a deluge script

          Hi Team I am trying to open an external url in an iframe through my deluge script which is associated to a custom button . By doing this i am getting an "Internal Server Error" . Please can you help me with this.
        • Zoho CRM Quotes – Subform and PDF/Writer Limitations

          Hello, I am encountering the following limitations in Zoho CRM Quotes: Custom product images cannot be uploaded in the subform – the image upload field cannot be added; only the file upload field is available. File upload placeholders cannot be used in
        • Strange behavior in CRM Number Field – Characters allowed but not "e"?

          Hi everyone, Has anyone faced this strange issue in Zoho CRM? In a Number field, it is possible to type some characters, but the character "e" cannot be entered. This was really surprising to me. Normally, a number field should restrict all characters
        • No background for video recordings, no playback speed, can't even playback longer recordings - have to download…

          Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits
        • Next Page