when doing "Integration" with CRM in Survey I am not getting Lastname or Email as possible fields preventing complete&save
H,
when doing "Integration" with CRM in Survey I am not getting Lastname or Email as possible fields
As per doc within Survey:
"Map all the fields to the respective Survey questions.
For example map the field "Sales Rep's Communication" to the question "How do you like our sales rep's communication skills?"
but I see only my Questions fields, which maps OK with CRM fields which I have created.
How should i get Lastname or Email fields which are mandatory fields to allow me to complete & save the integration ?
Currently my Surveys are being sent with Zoho Camapaigns and work fine.
A priori I have all necessary package/rights but did not subscribe to CRM Plus.
Thks,