Why was price not honored for those in trial when price was increased?

Why was price not honored for those in trial when price was increased?

It seems that all it took was a simple email to those that were in trial to notify them of the price increase. Why was this not done? The Zoho CEO was upset when he wasn't notified about the domain being shut down, but then Zoho turns around and does it to their own customers.

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      • How to Add Users to your Organization in ZohoMail?

        A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk)  In this topic, We will be discussing on how to Add and Invite users only.  The Import options are self explanatory. ____________________________________________________________________________________________________________