WorkDrive Download Issue

WorkDrive Download Issue

My client has been sending me files via WorkDrive, which generally has worked fine. Recently files won't download at all. If you try and individually select and download a file, a popup will appear in the bottom right saying it's preparing and then it will dissapear and nothing will happen. Nothing shows up in the downloads tab no matter how long you wait. I've tried with with multiple browsers, operating systems, turned of all ad blockers, even tried old files I'd already downloaded in the past and it didn't work in all cases. Any ideas what might be going on?