Writer document thumbnails not updating
Hi Zoho,
Big fan of Writer but it seems like the thumbnails (which are displayed on the Writer dashboard) do not update. I saw a previous post on here where you explained that there is a delay before thumbnails are updated. However, the thumbnail for my document hasn't updated in over a week in the desktop client and at least a few days for the browser version. I don't know why the two thumbnails are different... but hey.
Other notes:
- Clearing browser caches does not update thumbnail.
- Accessing the thumbnail image using the writer.zoho.com/writer/thumbnail/xxx URI does not update thumbnail.
- Signing in on a different computer does not give an updated thumbnail.
- Making a copy of a document does not give an updated thumbnail.
- Saving an open document as a new file does not give an updated thumbnail.
I'd be ok with having to manually refresh the image (if that were an option).
All the best.
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