Zobot does not include links in transcript
I have a bot that will reply to a customer with links:
The script has an image and a url attached to the reply. I have noticed that in my chat transcripts the links do not appear?
here is an example.
In this example -- After Bishop says, "Okay lets check out this support page."
A link to the support page is displayed in the chat, but as you can see in the transcript it is not there.
Do I have to add the link/URL to a reply so it will be displayed?
Bishop
| Okay lets check out this support page.
| 12:50:11 PM
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| Did that resolve your issue?
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Michael
| No
| 12:50:19 PM
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Here is the code.
response.put("questions",{question});