Zoho Assist Portal Not Showing Paid Status

Zoho Assist Portal Not Showing Paid Status

I recently purchased a subscription for unattended access of 25 computers. When I am signed into the portal at: assist.zoho.com/assist   and I look at the "settings" section, the text that appears indicates that I am in a "free edition" when I should be in a paid edition.  Also, my email address does not show as being a technician.  No technicians are listed.  I had Zoho Assist installed on a Windows 2008 R2 server, and this computer is not showing as "online".

What is happening?


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      • Release Notes: Version 1.91, February 2015

        Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,