Zoho Backstage not publishing events

Zoho Backstage not publishing events

I am not able to publish any events from drafts to live. It is not working for any user in our organization, and not working in Safari or Chrome. I also tried this exact same simple activity in another organization that I work with.  Same result. No events are able to be published and become life. They are just sitting in drafts.  We have been using Zoho Backstage for years so we are not event remotely newbies. My email to Zoho on this was answered with the standard "we are not able to replicate this on our end."  Publishing an event is a basic function that stopped working sometime after November 10, 2023 and is not working as of November 13, 2023. 

*** UPDATE - I have discovered that any "new" Backstages will publish and go live.  However, ones that were previously sitting in "drafts" will not publish.  We also tried cloning them, but they will not publish either.