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Hi Everyone,

Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming in as well.

Below is our projection for the year so far (we'll be adding more items once they're prioritized and slotted for release).

1. Ad-hoc meetings

It's common to get meeting requests outside your schedule. Ad-hoc meetings allow you to reserve time slots and share them with specific clients or prospects you want to meet with.

Not just clients—you can book internal meetings with your own staff too. Plus, keep time slots hidden from the person you're sharing your availability with.





2. Recurring one-on-one meetings

Looking to offer one-on-one meetings on repeat for your clients? Don't book separate appointments.

Set up a package and let your clients choose the desired time slots with recurring one-one-one meetings. 
Customize meetings to recur on desired days and times. Collect payments for all the sessions upfront and have clients show up during the set schedule.



3. Appointment restrictions

Too many appointments a day can really decrease the quality of your work. Take control of your time with appointment restrictions. Restrict the number of appointments you receive for any staff, service, or resource, right down to the customer (using their email address).

Limit appointments for:
  • One-on-one services
  • Collective booking services
  • Group booking services
  • Resource booking services

4. Enhanced browser extension

We recently launched our free Chrome extension so you can book appointments, check your schedule, and book time off right from the browser. Now, we're extending its capabilities to:

  • Copy desired time slots into your Gmail messages
  • Share booking links inside LinkedIn

You can extend your outreach to clients over social media and email with the upcoming features.

5. Integration with Bigin


Love 
Bigin? You'll love Zoho Bookings too. Automatically collect qualified leads when they schedule with you in Zoho Bookings, and manage those leads using Bigin—the perfect lead-gen and sales machinery for your business!

Plus, book appointments right inside Bigin and manage all your customers from one place.





6. Preview email templates

It's important to ensure your email notifications load well with all visual elements in place. Now, you can upload your HTML content and preview your email notifications before sending them to your clients.

No more broken emails!



7. Event title customization


We've heard your requests for customizable event titles on calendar invites. Now, you can use placeholders to add dynamic values like the event name, time, and host in titles. This is expected to be released before March 15, 2024.

8. Extended custom functions


There's a lot you can do with Zoho Bookings when you use custom functions:
  • Create a Cliq notification when an appointment is rescheduled.
  • Send Zoho WorkDrive documents to clients when you mark an appointment as complete.
How do you do it?
  • Pick the Zoho app to integrate with (e.g., Zoho Books, Zoho Cliq)
  • Decide on the desired result (e.g., create an invoice, send a message)
  • Choose a trigger (e.g., booked, canceled, rescheduled)

With custom functions, connecting Zoho Bookings with other Zoho apps will be a breeze. Below is the list of apps you can connect to through custom functions.

Zoho CRM
Zoho Invoice
Zoho Books
Zoho Docs
Zoho Sign
Zoho Recruit
Zoho Cliq

9. Mobile app revamp


Your business staff should be able to access appointment details, check availability, and book time-offs on the go. That's why we're launching a completely revamped Zoho Bookings app (both iOS and Android) with a fresh UI and enhanced user experience. Here's a teaser of some of the screens.


    

 

10. UI/UX enhancements


We've identified areas in the web app where we can elevate your user experience. We are doing a major revamp of the look and feel of the web app to complement the changes we're bringing to our mobile app.

Note that the items listed above are in no particular order for our projected roadmap, 2024. We'll make announcements when they're live and when there are new additions to our planned updates. Have a great year ahead!

Cheers,
The Zoho Bookings Team

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This is great news! Thank you.

  • Il y a 11 mois

These are a lot of great features, but I'm disappointed to see that iCloud calendar integration is still not included and not committed to being added. Lack of iCloud calendar integration makes me unable to use Zoho Bookings or Zoho Meeting (other scheduling software doesn't work with Zoho Meeting).

  • Il y a 11 mois

@Mike thanks for your interest in Zoho Bookings. We do not have immediate plans for iCal integration. But I've passed the request on to the product team. I will make sure to reach out to you once it is added to the roadmap and slotted for a release.

As we are now 9 months in to 2024 do we have any update on a timeframe for the "Appointment restrictions" being introduced this is the only thing that has stopped us from moving over to bookings ... our lives would be easier in terms of integrations, but we can't leave staff exposed to unlimited appointments being scheduled by clients and partners.

+1

What is the timeline for the recurring one on one?

Hello 
, could you please help me navigate to create recurring one-on-one meetings? I can't find this page that you've shared:

  • Il y a 3 mois

Hi Vinay & Melody 

Currently, recurring one-on-one bookings aren’t available. Our team is actively working on this feature, currently in its testing phase. We anticipate its release by the end of November.

This app would be nice to use, but after trying it out we find it too restrictive. We are an online-based company with employees and contractors all over the world. It makes no sense that admins have to be the ones to do simple things like setting working hours for staff. Obviously, this is not good for every company, and I've seen people make the request to change this, but the request has been ignored by Zoho. Master admin should at least have the choice of whether or not they want their staff to manage their own working hours. The way you've set that up is just not practical.

Also, why is the word 'consultation' with icons I'm stuck with (example, big square icon, etc.) plastered on the booking domain page? It just doesn't look as tidy and clean as Calendly. A few changes and you'd have a great app. It's over designed.

Hi Prakash, I hope you had a good 2024. Please could you update us all on the roadmap from 24 and what is planned in 25 as we are all very eager to have Ad-hoc meetings. 

The ability to drag and drop and customise appointment lengths on the fly to allow agility while trying to fit in extra meetings etc would be really really good too... 

As I always say BOOKINGS is the gateway to the Zoho universe of Apps for many service businesses, it needs a real focus or Zoho resources as currently BOOKINGS is a weak link in the Zoho universe and when the gate is the weak link that ain't good for the rest of the business.... We are patient but not forever... Thanks, George

It's 2025. How many of these 2024 updates have actually happened?

As George has said above, the bookings/appointments system is highly important for many kinds of businesses, and Bookings has promised much and delivered terribly.

I've been running a slipshod system in the hope of an overhaul, because it would be a huge asset to have a quality
Bookings product that integrates with the rest of the Zoho ecosystem.

I've been told repeatedly by support that a major update is coming. They said November, then January, then February. Is this going to happen? Which of these "2024" features will be included, and what other benefits?

For anyone following, just received the email accouncement of the Bookings major update, with feature list and teaser video. It looks like a big step in a better direction, thanks Bookings team, and hope to see it enabled soon.

Répondre à Prakash Khanna RA
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