Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

Hi email champs, 

As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. 

Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other out and share their words of wisdom on performing successful email marketing. 

Zoho Campaigns Expert Diaries is a project that was kickstarted a few weeks ago keeping in mind the motive to connect email geeks and build a ground for transforming email marketing practices. This new series has blogs, twitter chats, script interviews, and podcasts featuring email marketing experts. You can follow our project here.


Podcast is one of our new initiatives, and we're live now on SoundCloud, Apple Podcasts, and Spotify. Follow our sessions here:

Here's our latest podcast blog:








Also follow Expert Diaries on:

        


(Click on the logos to go to the corresponding podcast pages)   


We hope to see your extended support, and we believe these expert episodes will help you reap success in your email marketing efforts! 

Happy Campaigning! 


Cheers,
Aishwarya 












      • Sticky Posts

      • Marketer's Space: Proven tips to improve open rates – Part II

        Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-header
      • Tip of the week 03 - Sending emails in batches

        Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
      • Tip of the week 04 - Know about your recipients' 'prime open time.'

        In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
      • Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

        Hi email champs,  As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability.  Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
      • Email Deliverability Tip #3: Seal the deal with the preheader

        In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep

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