Zoho decided our plan, which we had had for almost a decade, needed to change.

They informed us that, to keep using Zoho the way our five person company had been using it for years, we would need to pay a 500% (5x) price increase.

Well, we decided we could live with a single seat licence, despite feeling very burned by this approach to dealing with your oldest, and most loyal consumer base.

Now making things much worse today, we suddenly find, without any warning, that we cannot use our application, since it contains subforms.
Apparently, even with teh 500% increase, we were going to need to pay even more to keep using our existing (for almost a decade) application.

Even with a single license, Zoho has removed the Subform feature from our plan.

So the application on which we run our entire order management no longer works.

This is no way to treat your customers. 

This is true mistreatment of your customers.

I expect to our sub-form service to be restored immediately.