We use Zoho CRM webforms on our website (because of the advantage of Zoho CRM being able to integrate with Google Adwords and thus to show us how that user reached our website - organic search, paid search, keywords used , etc).

But we need to handle these tickets in Zoho Desk - because this is way much more suitable for handling support tickets and is actually the platform we've been using for the past 5 years.

Question: now that our webform submits client request to Zoho CRM, how can we have Zoho CRM tickets automatically convert into Zoho Desk tickets so we can handle the in Zoho Desk ?