Zoho Desk integration - if a user updates a form

Zoho Desk integration - if a user updates a form

Can someone tell me what happens via the Zoho Desk integration if a user updates a form response? 

At the moment, I have it configured to create a ticket when a form is submitted, but I'm wondering if I enable the ability for people to go back and edit their response, how does this affect the ticket? Does it update it, add a new ticket or, as I suspect, do nothing?

      • Sticky Posts

      • Take control with geofencing: Manage form access based on location

        Hello form builders! Location-based data is not just about knowing where your users are—it's about making better decisions. With Zoho Forms, you can now collect your respondents' coordinates and define virtual boundaries, limiting form submissions to
      • Introducing Card Forms!

        Hello form builders, Zoho Forms is now introducing an elegant, free-flowing fluid design of Card forms that will give your forms a visually appealing look, while avoiding any visual clutter for users who are attempting to answer multiple questions at
      • Important update in Zoho Forms: Enhancements for improved email deliverability

        Hello, form builders! We would like to inform you about some changes we're making in Zoho Forms to ensure the deliverability of your outbound emails. Changes to Gmail policies Gmail has updated its DMARC policy which quarantines emails sent with gmail.com
      • Form language translation in Zoho Forms

        Hello everyone, Any business needs to satisfy its customers to gain favorable results, and it's not always easy. Various factors, like culture, education, and economics, can influence how they react to your products and services. When you're looking to
      • Enhancing user experience with Audio/Video Upload in Zoho Forms

        Hello form builders! Today, interactive forms are an integral part of websites and applications. While text-based inputs serve a variety of purposes, audio and video uploads can open up a world of possibilities for businesses. Imagine you are a talent