Zoho Developer Hangout (ZDH) - Episode 15 | Architecting & Developing Solutions for Business Impact

Zoho Developer Hangout (ZDH) - Episode 15 | Architecting & Developing Solutions for Business Impact

Hello everyone,

Are you tired of building software in a vacuum? Do you ever wonder how your code fits into the bigger picture of a company's success? This session is your route to becoming a developer who develops software that strategically fuels business growth.


In today's rapidly evolving global landscape, businesses face unprecedented challenges that demand a level of adaptability and agility never seen before. As the business environment undergoes constant change, the need for organizations to adapt fast becomes a survival imperative and a key driver for sustained success. As such, organizations must adapt processes and technology (e.g. apps, native features, custom functions, etc) that power intelligent processes to create compelling user experiences.


In this session, David introduces us to value chain architecture. He discusses value chain architecture, and how this facilitates solutions architecture and development for business impact. He also delves into its impacts on product adoption, customer experiences, etc., and then dives deep into a set of custom solutions orchestrated to improve a value chain component.


About the Speaker:

David Afolabi
Group Program Manager, Systems, Analytics & Solutions Architecture/Engineering
Boost Media Group

David Afolabi leads Zoho Solutions Architecture & Engineering programs and Zoho One products management (including site24x7) at BMG. He is a Zoho One Platform Architect & Developer, Python Developer, and Cloud Engineer with expertise in translating requirements and/or strategies into solutions and crafting, developing, and implementing end-to-end enterprise solutions that enhance businesses' capabilities to deliver exciting experiences and scale. He is also a certified Scrum Master, Data Engineer, Process Analyst, etc.



If you have a compelling use case that you're proud of implementing and eager to share with the developer community, send us an email at developer(hyphen)community(at)zohocorp(dot)comso we can set you up for a session.

ZDH is a Zoho Developer Community learning initiative that aims to facilitate a platform for developers to share their expertise and learn from each other. The monthly virtual meetings are designed to help developers solve real-time business problems by leveraging Deluge and other programming languages. Notably, these sessions are presented by our esteemed Zoho Community members themselves, along with our team of product experts. This format offers community members the chance to engage in interactive discussions, share their own experiences, and gain valuable insights into innovative problem-solving strategies employed by their peers. 





      • Sticky Posts

      • Zoho Developer Community Monthly Digest - November 2024

        Hello everyone! Welcome back to the November edition of the Developer Community Monthly Digest. Dive in to explore the upcoming events, hands-on training sessions, exciting product updates, insightful discussions, and more to keep you informed and inspired!
      • Zoho Developer Community Monthly Digest - October 2024

        Hello everyone, This edition highlights October's product updates, upcoming community events, engaging discussions that sparked inspiration, and celebrates the top contributors who drove progress. Grab your favorite beverage and dive in! Upcoming Events
      • Zoho Developer Community Monthly Digest - September 2024

        Hello everyone, This month's Developer Digest is packed with resources to help you build powerful applications. Learn how to leverage Zoho CRM's new features, explore the latest in Zoho Finance and Catalyst, and join exciting bootcamps, webinars, and
      • Zoho Developer Community Monthly Digest - August 2024

        Hello everyone, Get ready for another exciting month of Zoho development! Our August digest is packed with events, resources, and community discussions to empower you as a Zoho developer. Let's dive right in! Upcoming Events To stay on top of the upcoming
      • Extensions 101: Build Extensions for Zoho Finance suite

        Hello Developers! We are thrilled to announce our 5-day webinar series on building extensions for Zoho Finance Suite products. Our first session was a resounding success, introducing Extensions, Zoho Developer, Zoho Marketplace, and the Zoho Books Developer

        • Recent Topics

        • Recurring Events Not Appearing in "My Events" and therefore not syncing with Google Apps

          We use the Google Sync functionality for our events, and it appears to have been working fine except: I've created a set of recurring events that I noticed were missing from my Google Apps calendar. Upon further research, it appears this is occurring
        • Is there a Kanban view of Tasks across all Projects?

          As the title indicates, I could use a Kanban view of my Tasks across my Projects. If it's there, I don't see it. If it isn't there, I'd like to submit this as a feature request. Thx.
        • CRM Deluge how can link attach file with workdrive file.

          Hi, We have create file at workdrive and would like to link to attachment at crm module by deluge. Right now can only upload it to attachment but can not link the file from workdrive. Thank you
        • Tropicalize Books

          Books is an incredibly powerful tool that works well in many countries. But I feel that it is a product that is not yet "tropicalized" for Brazil as we speak (this would be like adapting the local reality). We have many strong competitors who do more
        • Refund of a check distribution fee...

          I use cashiers checks, from my local credit union, to pay some bills very occasionally. They charge me a 5.00 fee for this service, but then refund me that same amount at the end of the month on my statement. How would I record this transaction in Zoho
        • Usuários do Zoho Recruit no Brasil

          Gostaríamos de interagir com outros usuários do Zoho Recruit. Acabamos de completar um ano de utilização. Quem mais usa? se usa outra qual é?
        • Zoho Creator Upcoming Updates - December 2024

          Hi all, We're excited to be back with the latest updates and developments on the Creator platform. Here's what we're going over this month: Deluge AI assistance Rapid error messages in Deluge editor QR code & barcode generator Expandable RTF and multi
        • Questions about To Do

          1. I created a To Do note on Android and there is a line sorting option in the options drop down menu. But I didn’t find such an option in the PC client. I really need this option. 2. Why is there no search in To Do on the PC client? 3. Why is there no
        • Introducing Offer Details Sync to Zoho People

          We've introduced a new option for the Zoho People integration that allows you to push offer details when a candidate is converted to an employee. This simplifies your recruitment-to-onboarding process by seamlessly syncing critical offer information,
        • Conversion of functions from Google Spreadsheets

          Hello! I use this formula "=QUERY(ResumoOrdemVencimento!A3:O38;"SELECT A,B,C,D,E,F,G,H,I,J,K,L,M,N,O WHERE C != '' ORDER BY C,G")" in Google Sheets but when importing my spreadsheet into Zoho Sheets the formula was not converted. The QUERY function brings data from another spreadsheet, and then I sort and apply conditional formatting. The order of data will change automatically as I update the source spreadsheet. What Zoho Sheets function is equivalent to QUERY? I have some other spreadsheets to
        • Copy, Duplicate, or Clone a Custom View?

          I searched the forums and didn't see anything on the subject. Is there a way to copy, duplicate or clone a custom view? I want a custom view similar to one I've already created. I just want the columns in different order.
        • Import from OneNote

          Is there a way to import notes from OneNote? 
        • In Zoho Forms - adding a Zoho CRM field for Contact barely shows any fields.

          I'm making a Zoho Form and I want to add a CRM field for Contact. I was expecting to be able to match the contact on the email address provided in the form. My standard layout has lots of fields but for some reason on the dropdown list in Zoho Forms,
        • Is Bigin Really Free - Confused by notifications?

          I started to look at Bigin as I was under the impression it was free, but as I started using it I kept getting messages that my trial period was X number of days and to upgrade. When I see something like this I assume I am not on a free version of anything
        • What's New in Zoho Analytics - December 2024

          Hello Users! We’re excited to bring you a roundup of the latest features and improvements in Zoho Analytics. These updates are designed to elevate your data analytics experience, making it more powerful, interactive, and seamless. Let’s dive in! Expanded
        • Tracking a loan from an investor - a new Bank or Credit Card

          I have an investor providing money from a HELOC (Home Equity Line Of Credit). I have also turned around and loaned this money to another company. But I want to track my outstanding balance of the debt that I owe to the HELOC. Would I / should I track
        • Introducing Zia LLM: Zoho’s in-house Generative AI solution for CRM's AI capabilities

          Hello everyone, We're excited to announce the launch of our in-house Large Language Model (LLM) by Zia to power our AI offerings. What is LLM? LLM stands for Large Language Model, a powerful AI technology that processes and generates human-like text based
        • The Zoho Meeting Video Quality Crisis

          I'm evaluating Zoho One for my business in Switzerland, and I must address a critical concern that threatens our potential adoption of the platform—the persistently poor performance of Zoho Meeting's video conferencing capabilities. In today's digital-first
        • Pay run Error

          Trying to run the last payroll of the year. The payment doesn't get to the employee Due to Technical Glitch in Tool, kindly Help us and resolve IT's showing Technical Glitch from Bank Website But bank People saying contact Zoho team for further solu
        • How to make the default currency type in a certain module different from the base currency>

          We have US dollar as the base currency. Also we have two more other currency types. In a custom module, we would like to make another currency as the default one rather than USD. Is it possible to do? How? Thank you very much!
        • Track Contact's Employment/Account History

          Thank you in advance for all of your help! Is there a way, within Zoho, to keep track of a contact's employment history? For example, if John Doe is my contact at Account 1, but leaves the company and is hired by Account 2, can I... ...maintain John Doe
        • CRM became very slow

          Plz check asap. image failed to upload , workflow doesn't run
        • ZohoCRM Workflows Not Triggering After Tool Recovery

          I noticed that ZohoCRM experienced an issue earlier, and according to the status webpage (https://status.zoho.com/), all tools were reported to be fully restored as of 03:00 (PST) on December 30, 2024. However, ZohoCRM workflows are still not triggering
        • API to post drafts for social media

          I we want to post draft posts to our zoho social account and then approve and schedule them within Zoho social. is this possible with for example: https://apis.zoho.com/social/v2/post TIA Jon
        • What do the color presents represent on the parts of the website?

          I would like to customize my color palette, but I have no idea how each color relates to the parts of the website. It is labeled as uno, duo, trio, etc... Could somehow tell me how they're related or name them more intuitively? Thanks
        • Switch to enable or disable sent notification when close a ticket

          Some time you need to turn off the notification email on closing a ticket. But the only way is in the Settings of Zoho Desk. It would be great to have a switch in the ticket just to disbale for once the notification mail when close the ticket.
        • Elevating Email Security on Zoho Desk: DKIM Now Mandatory

          Hello Zoho Desk Users! It has been a wonderful journey with you on Zoho Desk. As we welcome 2025, we are strengthening our efforts to ensure a secure and seamless experience for you. To enhance email security, DKIM configuration will be mandatory for
        • Deluge upload to upload file field

          Trying to upload a file to a field type Upload File. I believe I have most correct. I have a merge and download from writer. I have this same script in many other functions and it works fine. I then upload the file to ZFS and get a success response However,
        • Alternatives to using multi-select lookup field for a 1-many module relationship?

          I have 2 modules where I only need multi-select lookup option on one of them and the other always has a 1-1 relationship. Do I have to use a multi-select lookup field in this case? Is there another way to solve this? Am asking because I've hit the limit
        • O que é o Code Studio no Zoho Analytics?

          Olá Pessoal, Colocando um pouco de informação sobre uma feature do Zoho Analytics chamada Code Studio. O Code Studio é: ‌Funcionalidade que permite desbloquear recursos de Data Science e Machine Learning (DSML) no Zoho Analytics. Utiliza código Python
        • Sobre qual tema você gostaria de falar em 2025?

          Olá Pessoal, Quais temas que gostariamos de explorar em 2025? - Zoho CRM Customizações Básicas - Zoho CRM Funções Personalizadas - Zoho Desk Básico - Zoho Desk Avançado - Zoho Analytics - Zoho Creator Deixe a sua opinião
        • Sobre qual tema você gostaria de falar em 2025?

          Olá Pessoal, Quais temas que gostariamos de explorar em 2025? - Zoho CRM Customizações Básicas - Zoho CRM Funções Personalizadas - Zoho Desk Básico - Zoho Desk Avançado - Zoho Analytics - Zoho Creator Deixe a sua opinião
        • Need manual aggregate column pathing help

          See linked video here: https://workdrive.zohoexternal.com/external/a5bef0f0889c18a02f722e59399979c604ce0660a1caf50b5fdc61d92166b3e7
        • Automatic Updates for Zoho Desk Extensions

          Dear Zoho Desk Team, I hope you're doing well. We would like to request the addition of an automatic update feature for Zoho Desk extensions. Currently, updating extensions requires manually searching for updates and clicking the update button. This process
        • Contemplating moving my site from WordPress to Zoho Sites

          Hi Everyone, We currently find ourselves in a situation where we ant to review and update our current sites content. We are small business owners, not developers. We currently use a wide range of Zoho products. We sometimes think about the possibility of either moving or just starting from scratch on Zoho Sites. I would like to know if anyone has done this and of course the things that need to be considered. We have spent quite a bit of time getting our current site positioned organically and I guess
        • How to view all departments on one dashboard or ticket view?

          Hi guys, We've just started using Zoho Support and found a very weird quirk. It seems that you need to click into each deparment to view the new tickets instead of just seeing a global dashboard of all tickets across all departments. Seems very odd, is this correct or are we missing something? If this is currently not possible, can someone from Zoho let us know if a global dashboard view is going to be developed soon? How soon? This is going to be a dealbreaker for us as we have lots of departments...
        • Is Drawing feature supported in zoho Sheets?

          Is there any option to draw arrows and some basic shapes such as circle , rectangle etc in zoho sheets? if so, can someone help me find it 
        • Conexion CREATOR x CRM

          Buenas tardes, Tengo un problema con un código que crea un registro en CRM. Revisé el CRM para eliminar los campos obligatorios, pero cuando ejecuto el programa, aparece el siguiente mensaje de error: {"code":"MANDATORY_NOT_FOUND","details":{"api_name":"data"},"message":"required
        • Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?

          I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
        • IP Addresses for Whitelist

          Hi,  Where can I get a list of the IP addresses I need to whitelist for accessing Zoho Desk? TIA
        • Next Page