Zoho Docs desktop not syncing when a co-owner uploads file

Zoho Docs desktop not syncing when a co-owner uploads file

Hello guys, I got this situation:

One of my colleagues created a folder in Zoho Docs. She installed Zoho Docs for Windows desktop so she can manage the contents of the folder smoothly. So far, so good.

Now, after that, she SHARED the folder with me, and added me as the CO-OWNER of the folder. I now can see and edit the contents of the folder.

The problem is this: When I ADD (upload) a file to the folder, we both can see the file online in Zoho Docs, but that file DOES NOT appear inside her folder in Windows. In other words, the folder does not sync properly, because everything that I upload doesn't appear on her computer.

I assume this is not the normal behaviour, since we both are owners of the folder. Maybe should I change the roles?

Thanks for the help!

Rod.



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