Zoho Integration Script show response INACTIVE_USER

Zoho Integration Script show response INACTIVE_USER

Hey, I'm having a problem with Zobot SalesIQ Script, especially in the Zoho Integration script section.
When i'm use this script :
  1. email = answers.get("email").get("text");
  2. crmdata = zoho.crm.searchRecords("Leads","(Email:equals:" + email + ")",0,0,Map(),"zohocrm2");
  3. info crmdata;
the info show me response:
  1. {"code":"INACTIVE_USER","details":{},"message":"inactive user cannot access the api","status":"error"}
So, can anyone help me where i must fix the problem, please?