Zoho Invoice Online Payments changes

Zoho Invoice Online Payments changes

I do not like the new online payments page my customers are now directed to. I want my customers to be directed immediately to the payment page by clicking the link on the invoice mail notification just like before. With the new changes, Zoho has added an additional "click" necessary to access the payment page (in my case PayPal) after clicking the link on the email and unfortunately some people do not understand the have to now click on the PayPal link at the bottom of the page. A completely unnecessary change in my humble opinion. Now my customers see the PayPal link at the bottom and call me to say "I don't have PayPal" to which I respond "It's OK, just click the link and fill in your CC info on the next page" AS BEFORE. This change added confusion and an extra click. Additionally, I liked the fact that before this changes I could choose which payment link to make available for the customer by deleting or adding a payment option link to invoice notification email; now with the new changes I cannot longer do that if I please, it's now either enable or disable a Payment option in Zoho Settings. One of the main features I liked of Zoho Invoice was it's simplicity at the customer's end.


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