Zoho Payroll: Product Updates For India - September 2023

Zoho Payroll: Product Updates For India - September 2023


As we enter the vibrant month of September, we are back with a focus on serving you and your employees better. Our mission over the past month has centered around providing flexibility in the way you handle unique employee payments. We're excited to share two enhancements that exemplify our commitment: 

1. Reversing Loss Of Pay (LOP) for employees
2. Processing arrear payments for employees

Reversing Loss Of Pay (LOP) for employees

Understanding LOP 

Loss of Pay (LOP) refers to the deduction from an employee's salary when they are absent from work without prior approval or after exhausting their paid leaves. This deduction can sometimes lead to financial strain for employees with legitimate reasons for their absence.

Reversing LOP for employees

With our new LOP Reversal feature, you can now rectify such situations for employees who have legitimate reasons for their absence. By reversing the LOP deduction for the upcoming months, you ensure that the employee is compensated fairly and accurately.

Real-life scenarios where you can use LOP

1. Post-Approval Acknowledgment: Consider an employee who took unapproved leave due to personal reasons. Later, their leave was retrospectively approved. With LOP Reversal, you can seamlessly reverse the deducted amount, aligning their compensation with the approved leave.
2. Medical Necessity: Sometimes, an employee's absence may be due to medical reasons that weren't initially covered by paid leave. If they provide medical certifications or valid proof later, LOP Reversal enables you to make amends and ensure equitable pay.
3. Payroll Accuracy: Mistakes can happen in payroll processing. Imagine an employee's LOP was deducted in error due to a miscalculation. LOP Reversal empowers you to rectify such oversights, avoiding unnecessary deductions and maintaining payroll accuracy.

If you face similar situations in your organisation, learn how to reverse LOP by referring to our help document.



Arrear payments for new employees

What are arrear payments?

Imagine an employee joining your company just after the payroll for that month is processed. They've earned their wages but it hasn't been processed due to the timing. This is where the New Joinee Arrears feature comes into play.

Processing arrear payments for new employees 

When you mark someone as a New Joinee, Zoho Payroll calculates the money they've earned based on the days they've worked since joining. This sum is then added to their first regular paycheck, ensuring they're compensated fairly. If you would like to know how to process arrear payments for employees, refer to our help document.





If you're interested in knowing how you can combine business expense reimbursements and the salary payments of employees, read our new blog on our Zoho Expense integration.



That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.
If you need assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll!

With a shared purpose,
The Zoho Payroll Team





      • Sticky Posts

      • Zoho Payroll | Quarterly Product Updates For 2024

        As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
      • Introducing Academy 🎉: your go-to hub for all things payroll

        Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

        • Recent Topics

        • Error 553

          Não estou conseguindo enviar ou receber e-mail, sempre dando o erro 553, sendo que há mais de um mês o domínio está pago e liberado. Preciso de um suporte urgente
        • Automate insurance document workflows with Zoho Writer

          Insurance companies have to deal with creating and managing complex documents and forms, such as policy applications, explanation of benefits documents, brochures, renewals, and claim forms. Handling all of this manually is hugely time and effort intensive,
        • Create PDFs with Text so that we can copy from a generated PDF

          Currently, any information that a user enters into a field cannot be highlighted and copied from the PDF that Zoho Sign renders. For example, if someone were to provide a phone number in a Zoho Sign text field, you would not be able to copy the phone
        • How To Insert Data into Zoho Table using Api

          Hi Community, I have created a table inside zoho tables. How do I insert data into table using API. Please tell the exact endpoint and payload , I just have to insert data into table columns. Also tell how to find tableid, viewid, baseid etc. which are
        • How do I delete a folder in Marketing Automation?

          Folders are used across contact lists and segments, and email templates. How do I delete a folder once it's been created?
        • Portal Approval Process

          Hi Zoho team and fellow users, I am seeking a method to establish a multi-step approval process between a Zoho user and a portal user (Custom Portal) to review and approve requests through the Custom Portal. For instance, within this setup, one of the
        • Narrative 8: Intelligent in-app support that's instantly available anytime and anywhere

          Behind the scenes of a successful ticketing system - BTS Series Narrative 8: Intelligent in-app support that's instantly available anytime and anywhere The App Support Across Platforms (ASAP) add-on for Zoho Desk is an independent application that integrates
        • Navigation issue — unable to return to Customer page after opening Receipt from Transactions

          Steps to reproduce: Open a Customer record. Go to Transactions tab and open a Receipt by clicking its receipt number. After viewing the receipt, clicking browser Back or closing the receipt does not reliably return me to the original Customer record (I
        • Thermal Printer Option Needed for Delivery Challan Templates

          Currently in Zoho Books, the Delivery Challan template only supports A4 and A5 page sizes. However, in many businesses (especially retail and hardware), we use thermal printers (like 3-inch or 4-inch rolls) to print delivery challans. It would be very
        • Separate Default Payment Modes for Receipts vs. Payments

          Right now, when I set a default Payment Mode via a customer invoice or Payments Received screen, that same mode shows up for vendor payments (Purchases → Payments Made). 🔹 Request: We need different default modes for: Customer receipts (e.g., default
        • Update/Change GSTIN in GST Settings of zohobooks

          We are trying to update our GSTIN under the GST settings section of our Zohobooks account Initially, we had entered a dummy GSTIN (123456789123456) to generate a sample invoice before obtaining our official GST registration. After receiving our actual
        • Link Payment Mode and Paid Through Accounts

          For most users, it's very difficult for them to understand that the Payment Mode is totally independent of the Paid Through account when paying bills. It seems (and is) redundant for them to have to select what is basically the same thing twice. The current
        • Lets enable business to choose the default payment mode

          Lets enable business to choose the default payment mode so that we do not have choose payment mode again and again for each and every transsctions
        • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

          Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
        • South African Payment Gateways

          Since the "Demise" of Wave many South African users have moved over to Zoho and yet for years users have been requesting Integration with a South African Payment Gateway to no avail. Payfast was the most commonly requested gateway as it supports recurring
        • Has anyone verified if Zoho is PCI compliant?

          We are planning on using Zoho to process payments via Authorize.net. We have everything set up and are attempting to complete the PCI DSS SAQ-A requirement for our merchant account. This requires us to prove Zoho has completed the SAQ-D for Service Providers. We need a way to verify compliance, or a copy of an attestation of compliance signed by the appropriate officer at Zoho. I assume I'm not the first person to use Zoho to process payment, and therefore not the first to require this information
        • Support for Custom Fonts in Zoho Recruit Career Site and Candidate Portal

          Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to use custom fonts in the Zoho Recruit Career Site and Candidate Portal. Currently only the default fonts (Roboto, Lato, and Montserrat) are available. While these
        • Bigin Plugin for Outlook

          Could we get this added? The Gmail version already exists, and I would like to avoid having to make a switch.
        • Date does not fit the field

          Hi There. I am having fun learning zoho sign API. Today I noticed the "Signed Date" field does not fit, or alternatively the font is to large for the auto field space. See screenshot below. The signed date field is created by putting {{Signdate}} on the
        • Tip of the Week #69 – Automate your Zoho TeamInbox tasks with n8n integration.

          Don’t waste time repeating the same tasks—like sending follow-up emails or adding new contacts. Let automation save the day. With n8n, an open-source automation tool, you can connect your favorite apps and let them handle the busywork for you. You don’t
        • Multi Page/Step Forms in creator

          Greetings i was wondering if it's possible to create multipage/step forms on creator similar to what we have on zoho forms. is that possbile? Thanks
        • Package Geometry

          how can i add the dimensions and weight capacity of the available boxes to be default in the system everytime we use it ?
        • How to create a Master Kanban Board that syncs with Child Projects?

          Hello, We're currently using Zoho Sprints for managing our interdepartmental teams, and we're looking to enhance our workflow using Kanban boards as part of a company-wide productivity improvement initiative. Our goal is to implement a project structure
        • Writer.. Broken?

          Hello,  Writer has been really good to me during the months I've used it, up until now.  I usually launch the app by tapping the icon and I could immediately pick up where I left off.  Now I'm greeted by a loading circle not reaching 100% and I only have the option to create a new account.  By pressing that button it now switches to a login screen and I can access my account. However, it seems (only speculating ofc) to be stuck in cell-phone mode? everything looks scrambled.  I can't access any of
        • How to access Recruit Variables in a Deluge function?

          I have set up Recruit Variables in Zoho Recruit, and I would like to know how to retrieve these variables from within a Recruit custom function (Deluge). Could someone please explain the correct way to access them? I tried the following code, but it did
        • Upon De activate a user what name doe sthe contacts candidates go under?

          When deactivating a user, does the user name remain the same, as the candidate owner? If not what/who, does it change to? Do I need to change the user name in contacts and candidates before I deactivate the user?
        • Weekly Tips: Customize alerts from your Priority Users

          You might receive hundreds of emails daily, but messages from your manager, clients, or team leads often require immediate attention, as they may contain urgent requests or critical updates. How would you ensure you never miss important messages from
        • Maximum 100 records in Sheet View is limiting. How can I increase this?

          Thanks in advance for any help with this. There was a similar post that showed answered but it did not help with increasing the number of records you see in a Sheet View. Editing in the Sheet View is fast and efficient but I have 3500 records and I need
        • Revenue Management: #3 Revenue Recognition Simplified

          In continuation of the previous post on how to compute revenue recognition, let's explore a solution that helps businesses handle real-world complexities. While the Accounting Standards provide a clear framework for recognizing revenue, the real challenge
        • Tip #40- Strengthen Remote Support with IP-based Restrictions in Zoho Assist– ‘Insider Insights’

          Protecting sensitive data and preventing unauthorized access is a top priority for any organization. With IP-based restrictions in Zoho Assist, you can ensure that only users from trusted networks can initiate remote support sessions. Say your IT team
        • Push Invoices to Xero Manually

          Hi guys, I'm wondering if anyone has wanted to do this and has a workaround or knows of an app that may be able to help with this. I sell B2B and B2C. The customers can purchase on our website or through marketplace, all of which send sales to zoho. The
        • OpenAI error code: 1010 in a Zobot

          Please see short linked screen recording. Insights welcome. Please and thank you! https://workdrive.zohoexternal.com/external/f3247ba9c872639157b707700c0300c433c7664aea924a034f4da3c3ad2e355f
        • Ability to Create Sub-Modules in Zoho CRM

          We believe there needs to be a better, more native way to manage related records in Zoho CRM without creating clutter. Ideally, Zoho would support "sub-modules" that we can create and associate under a parent module. Our use case: We have a custom module
        • Installing EMAIL Setup in New Domain

          Respected Support team, I'm facing an issue with cloudflare in Pakistan, I want to setup Zoho Mail Setup but I Don't know how to enable Zoho mail setup without cloudflare. My Website https://stumbleguymod.com/ is using CF, and I want a different Zoho
        • Does Zoho Sheet Supports https://n8n.io ?

          Does Zoho Sheet Supports https://n8n.io ? If not, can we take this as an idea and deploy in future please? Thanks
        • Signature change

          I cannot see how to change signature or out of office details easily now in the new format.
        • Inventory API - Retrieve all uploaded product / item images

          I know that I can get the primary image for each product / item or composite item, by using the /image endpoint.  https://inventory.zoho.com/api/v1/compositeitems/<item-id>/image?authtoken=<TOKEN> This will return only one photo, even if the item has multiple images uploaded. Is there a way to retrieve all images stored for an item via the Zoho Inventory API?
        • Ebay Integration malfunction

          My eBay integration in Inventory has always worked well. It suddenly malfunctioned. It is creating its own parts in Inventory that are unavailable instead of selling the parts I've always sold. Tech help was unable to resolve this. The latest sale attempt
        • Introducing Bin Locations In Zoho Inventory

          Hello users, We are excited to let you know that your wait for the Bin Locations feature has now come to an end! Yes, you heard us right! We are here to introduce the much-awaited Bin Locations now in Zoho Inventory. But before we dive into the feature
        • how to get all the records in the custom View more than 200 records , Without using the page Concept

          how to get all the records in the custom View more than 200 records , Without giveing page as default in the Loop Concept Pls help how We can Achive this void schedule.Lead_Attempt_To_contact_schedule_10_30() { pages = {1,2}; for each pg in pages { query_map
        • Next Page